Part-Time Sales Associate - Allen Edmonds

Allen Edmonds•ORANGE, OH

About The Position

At Allen Edmonds, Sales Associates deliver exceptional service by providing an engaged, customer-first experience that embodies the Allen Edmonds brand. The role involves developing and consistently demonstrating a detailed understanding of the sales process and product line to meet customers’ needs. Sales Associates help build relationships and create exceptional customer experiences by demonstrating products, explaining their features and benefits, and addressing customer questions or concerns professionally. They also support store presentation and daily operations, including stock work, visual displays, opening and closing procedures, and store and merchandise maintenance. Associates are expected to work toward business goals while focusing on self-development and achievement. Other responsibilities may be performed as needed to meet business needs. The position offers competitive base rates, flexible schedules, and the opportunity to earn uncapped commissions. Eligible associates may also earn monthly incentive bonuses when their store meets required sales and performance goals.

Requirements

  • 1–3 years of experience in retail store sales, customer service or hospitality, or a combination of applicable experience in a comparable brand environment.
  • Excellent communication, interpersonal, and organizational skills.
  • Ability to prioritize and multitask as a self-starter in a fast-paced, dynamic team environment.
  • Customer-service-focused approach.
  • Proficiency with general computer use and Microsoft Office, and ability to learn and retain details about unfamiliar proprietary systems.
  • Ability to perform point-of-sale functions, including register operation and cash handling.
  • Ability to regularly lift up to 40 lbs. from floor level to above shoulder height using appropriate equipment and safety techniques.
  • Ability to use step stools and/or ladders of varying sizes to reach stockroom inventory.
  • Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
  • Ability to remain mobile on the sales floor for extended periods.

Nice To Haves

  • Experience in a comparable brand environment.

Responsibilities

  • Assist customers by demonstrating products and explaining their features and benefits.
  • Build relationships and provide an engaged, customer-first service experience tailored to customers’ needs and tastes.
  • Address and resolve customer questions and concerns professionally to ensure a seamless brand experience.
  • Support store presentation through stock work and visual displays.
  • Perform daily store operations, including assisting with opening and closing procedures.
  • Assist with maintenance of the store location and merchandise as needed.
  • Work toward strategic business goals while focusing on self-development, personal accomplishment, and achievement.
  • Perform other responsibilities as needed to meet business needs.
  • Perform point-of-sale functions, including register operation and cash handling.

Benefits

  • Uncapped commission-based earnings.
  • Monthly incentive bonus opportunities for eligible associates when store sales and performance goals are met.
  • 30% associate discount across Caleres retail stores, including Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.
  • Additional seasonal discounts on Allen Edmonds products.
  • Dayforce Wallet access to earned pay without fees.
  • Employee Assistance Programs, including emotional support, work-life solutions, legal guidance, and financial resources.
  • Education assistance of up to $7,500 per year for full-time associates.
  • PTO, health benefits, and 401(k) for full-time associates.
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