Seasonal Sales Associate - Hive Bed & Bath

Hive Collective•West Palm Beach, FL

About The Position

Hive Collective is hiring a full-time seasonal Sales Associate for Hive Bed & Bath. The seasonal role begins in September or October and ends in March or April, with the potential for long-term employment. The Sales Associate delivers an exceptional customer experience by guiding customers, supporting sales, and collaborating with teammates. The position requires active engagement on the sales floor, efficient multitasking, and maintaining the store. Hours are Monday through Saturday, 9 AM to 5 PM. Pay starts at $20 per hour, with actual pay dependent on experience and qualifications.

Requirements

  • 2–4 years of relevant retail sales experience is preferred.
  • Proficiency with Mac Operating System, iOS devices, Microsoft Office, and Google Applications.
  • Passion for design.
  • Strong customer service skills and a positive attitude.
  • Professional communication and social skills appropriate for guest interaction.
  • Professional attire and appearance in accordance with Hive Personal appearance standards.
  • Ability to thrive in a fast-paced team atmosphere.
  • Ability to lift and mobilize small to medium items up to 15 lbs. using appropriate equipment and safety techniques.
  • Ability to maneuver effectively around the sales floor, stock room, and cash wrap.
  • Ability to stand and walk during 8-hour shifts, including prolonged standing, walking, kneeling, bending, and repetitive hand and arm movements.
  • Ability to interact verbally with other employees.
  • Ability to understand and follow standard operating procedures.
  • Scheduling flexibility, including availability to work Saturdays.
  • Collaboration, proactive communication, openness to constructive feedback, adherence to the Hive Code of Conduct, honesty and integrity, and confidentiality.

Responsibilities

  • Provide a positive customer experience with confident, intuitive, and directive assistance.
  • Maintain an active and approachable presence on the sales floor.
  • Complete accurate and efficient customer checkouts.
  • Answer questions about pricing, inventory, returns, and delivery.
  • Send professional thank-you notes to customers.
  • Accept returns graciously and, when possible, convert them into sales.
  • Monitor inventory and restock as needed.
  • Wrap gifts as needed.
  • Assist customers in-store, by phone, and by email, following through until delivery or installation.
  • Collaborate with other salespeople to meet customers’ needs.
  • Address customer concerns proactively and helpfully; listen attentively, acknowledge needs, and defuse frustration with understanding and care.
  • Support in-store and online sales outreach and invite customers to special events when appropriate.
  • Maintain the store when customers are not present, including receiving shipments, stocking, and maintaining displays.
  • Complete projects and tasks accurately and on time.
  • Follow inventory procedures.
  • Demonstrate knowledge and proficiency in tasks and procedures that support the sales floor.

Benefits

  • Professional growth and development opportunities.
  • 50% Hive Collective employee discount for the employee and immediate family members.
  • No work on Sundays.
  • Medical, dental, and vision insurance after 60 days of full-time employment.
  • 401(k) matching after 1 year of full-time employment.
  • PTO for full-time status.
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