Sales Associate - Waupaca

Goodwill NCW Jobs•Waupaca, WI
•Onsite

About The Position

The Sales Associate supports customer satisfaction and store operations at Goodwill NCW’s Waupaca store. The role processes customer purchases, promotes the Round Up and Good Points programs, supports merchandising and restocking, helps customers locate items, and maintains a clean, safe, and organized work area. Work is performed primarily in a standard retail backroom or warehouse environment, with extensive team member contact and frequent interruptions. The position requires reliable transportation and availability for a flexible schedule, including holidays, evenings, and weekends.

Requirements

  • Excellent time management and prioritization skills, including the ability to work through multiple tasks simultaneously under time constraints.
  • Excellent communication, customer service, and attention to detail.
  • Ability to operate a cash register and accurately count money.
  • Basic math skills.
  • Fluency in English.
  • Experience with computers, or willingness and ability to learn.
  • Reliable transportation.
  • Ability to work a flexible schedule, including holidays, evenings, and weekends, with regular and timely attendance according to the assigned work schedule.
  • Ability to stand for prolonged periods, up to 8 hours.
  • Ability to independently twist, lift, carry, push, or pull weights of 10 to 25 pounds; use a team lift for objects over 25 pounds.
  • Ability to reach approximately 54 inches and frequently stoop, bend, kneel, and crouch.
  • Sufficient hand and finger dexterity to perform detailed tasks.
  • Ability to verbally communicate to exchange information.

Responsibilities

  • Efficiently and accurately scan tickets and process payments while following cash-handling standards.
  • Educate customers about the Round Up program to help achieve program goals.
  • Inform customers about the Good Points program to help achieve program goals.
  • Professionally answer telephone calls and operate the paging system.
  • Ensure items are properly displayed, pulled, and restocked in accordance with merchandising standards and leadership guidance.
  • Assist customers in locating items or seek assistance for them when needed.
  • Maintain a clean, safe, and organized work area; complete opening and closing checklists and support general cleaning, including parking lot maintenance.
  • Perform other duties as assigned.
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