Sales Associate - Waupaca

Goodwill NCW Jobs • Waupaca, WI

5d

About The Position

Goodwill NCW is a nonprofit organization with 28 retail stores across north-central Wisconsin. Its mission is to elevate people by eliminating barriers to employment and to transform lives through skill building for sustained employment and improved financial stability.

The Sales Associate supports customer service and retail operations at the Waupaca store. The role processes purchases, promotes Goodwill programs, handles telephone and paging duties, maintains merchandise displays and stock, assists customers, and helps keep the work area clean, safe, and organized.

Requirements

• Excellent time-management and prioritization skills, including the ability to manage multiple tasks simultaneously under time constraints.
• Excellent communication, customer service, and attention to detail.
• Ability to operate a cash register and accurately count money.
• Basic math skills.
• Fluency in English.
• Experience with computers or willingness and ability to learn.
• Reliable transportation.
• Ability to work a flexible schedule, including holidays, evenings, and weekends, and maintain regular, timely attendance according to the assigned schedule.

Responsibilities

• Ensure customer satisfaction by efficiently and accurately scanning tickets and processing payments while following cash-handling standards.
• Educate customers about the Round Up program to achieve program goals.
• Inform customers about the Good Points program to achieve program goals.
• Operate the telephone, professionally answer calls, and operate the paging system.
• Ensure items are properly displayed, pulled, and restocked according to merchandising standards and leadership guidance.
• Assist customers in locating items or seek assistance for them when unable to help.
• Maintain a clean, safe, and organized work area; complete opening and closing checklists; and support general cleaning, including parking lot maintenance.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed