Sales Associate (Budtender) - Full Time - Florida

Planet 13•Stuart, FL

4d•Onsite

About The Position

Planet 13 is seeking a full-time Sales Associate (Budtender) to join its team in Stuart, Florida. The role focuses on providing excellent customer service through education, awareness, and solutions tailored to customers’ needs. Training is provided, and prior medical marijuana or dispensary experience is not required. The Sales Associate assists customers, verifies identification and cannabis card status, dispenses medication, processes payments, and maintains online pickup orders. The role also supports customer relationships, dispensary events, and the company’s marketing and sales efforts. The position involves regular use of hands and communication, frequent standing, walking, sitting, reaching, and bending or kneeling, and occasional climbing, balancing, tasting or smelling, and lifting or moving up to 50 pounds. The work environment may involve occasional heat and potential exposure to cannabis, cannabis odors, and cannabis smoke. Noise is usually moderate. Planet 13 warns applicants and customers about fraudulent outreach from people impersonating its employees or affiliates. The company states that it will not request payment for training materials or ask for direct-deposit information or banking credentials.

Requirements

At least 2 years of customer-service-related experience involving direct patient or customer interaction.
High school diploma or equivalent.
At least 21 years of age.
Ability to pass drug testing and a Level 2 Florida State background check.

Nice To Haves

Customer service experience in specialty retail, hospitality, or the health and wellness field is preferred.

Responsibilities

Greet, assist, and provide information and necessary services to customers.
Verify customer identification and cannabis card status.
Dispense medication and collect payment through a POS register or upon delivery using approved payment methods, including cash, debit, or credit.
Maintain online pickup orders.
Build and maintain positive customer relationships by accurately assessing needs and providing timely, accurate information.
Work with the Dispensary Manager to identify opportunities for dispensary events.
Plan and coordinate events, including communications, logistics, marketing, and organization of necessary information and materials.
Support the company’s marketing and sales efforts to help meet sales goals.