About The Position

The Sales Associate provides customer service in Lowe’s Outside Lawn & Garden department. The associate welcomes customers, helps them locate and select products and services for home improvement needs, answers questions, and ensures their needs are met. The role also involves handling and organizing merchandise, replenishing shelves, processing orders and deliveries, and occasionally loading merchandise. Associates may cross-train in other store areas and perform department-specific product preparation, such as cutting or bundling materials, as needed. Work may involve both indoor and outdoor conditions and exposure to varied weather, noise, and moving equipment.

Requirements

  • At least 6 months of experience using a computer to input, access, modify, or output information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other necessary activities.
  • Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
  • Follow lifting guidelines that limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
  • Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

  • Welcome customers, answer questions, and provide friendly, professional customer service.
  • Help customers locate, handle, and select merchandise.
  • Replenish merchandise by identifying empty shelf areas and down stocking supplies.
  • Accurately process orders and deliveries so customers receive merchandise as expected and on time.
  • Cross-train in other store areas to support customer service.
  • Prepare merchandise according to customer needs and department requirements.
  • Guide customers through shopping or checkout.
  • Occasionally load merchandise.
  • Perform other duties as assigned.

Benefits

  • Multiple health insurance options.
  • Tuition assistance program.
  • Company-matching 401(k).
  • Optional Employee Stock Purchase Program.
  • 10% associate discount.
  • Track to the Trades program.
  • Competitive pay.
  • Flexible schedules.
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