Full Time - Sales Associate - Flooring - Day
About The Position
The Sales Associate is a customer-facing role in Lowe’s Flooring department. The associate welcomes customers, listens to their needs, answers questions, and helps them find and select suitable products and services for home improvement projects. The role also involves organizing and replenishing merchandise, processing orders and deliveries, occasionally loading merchandise, and preparing products based on customer needs. Associates may cross-train in other store areas and guide customers through shopping or checkout. Work may involve indoor and outdoor conditions, varying climates, noise, and moving or shaking objects and equipment. Regular travel is not required, although occasional travel to meetings, training, or neighboring stores may be necessary.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
- Follow lifting guidelines, limiting single lifts to 75 pounds and using team lifts minimally starting at 75 pounds or when needed.
- Use powered equipment as required, with proper training or assistance from a trained coworker.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Help customers locate, handle, and select merchandise.
- Down stock merchandise by identifying empty shelf areas and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-functionally train in other store areas to support customer service.
- Prepare merchandise for customer needs, such as cutting flooring-related materials or performing other department-specific preparation tasks.
- Guide customers through shopping or checkout.
- Occasionally load merchandise.
- Complete other duties as assigned.
Benefits
- Health insurance options.
- Tuition assistance and education support programs, including trade skills scholarships.
- 401(k) retirement account with company match.
- Optional Employee Stock Purchase Plan.
- 10% Associate Discount and broader discount platform.
- Track to the Trades program.
- Dental and vision insurance.
- Life and disability insurance.
- Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
- Flexible spending and health savings accounts.
- Employee Assistance Program with concierge, work/life services, and no-cost counseling.
- Business Travel Accident insurance.
- Maternity and parental leave.
- Adoption assistance.
- Learning and development opportunities.
- Other discretionary benefits, based on eligibility, including annual bonuses, deferred compensation plan enrollment, and grant awards.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
