Sales Associate Seasonal North Premium Outlets

EssilorLuxottica Group • Las Vegas, NV

5h

About The Position

This seasonal/temporary role is listed as Sales Associate at North Premium Outlets. The posting’s job description identifies the position as a Licensed Optician responsible for delivering the brand value proposition and helping establish For Eyes as a premier destination for vision needs. The role provides customer service and high-quality eyewear, including fitting glasses, taking measurements, reviewing prescriptions, and ensuring finished eyewear meets customer requirements and standards. The associate supports customers through product selection and pickup, assists coworkers with complex product or prescription needs, and helps maintain store operations, appearance, and safety.

Requirements

• High school graduate or equivalent.
• State licensure.
• Optical dispensing experience.
• Strong customer service skills, including communication, listening, and teamwork.
• Knowledge of current store merchandise.
• Basic math skills.
• Awareness of current fashion trends.
• Selling skills and ability to use and carry an iPad or tablet.
• Familiarity with point-of-sale systems, computers, and calculators.

Responsibilities

• Welcome customers promptly, exchange names, explain what to expect, and respond urgently to their needs.
• Custom-fit glasses and accurately place prescriptions in lenses.
• Provide optical expertise and support associates with product and prescription questions.
• Take and record measurements, adjust or fit eyewear, and ensure finished eyewear meets standards and customer requirements.
• Attract new customers and explore their needs and priorities through open-ended questions.
• Review prescriptions, ask follow-up questions, interpret verbal and nonverbal cues, and identify special needs.
• Use store tools and follow Brand Store Commitments.
• Accurately use technology and demonstrate product knowledge to explain lens and frame features and benefits and reinforce customers’ selections.
• Anticipate and resolve customer problems, seek lasting solutions, and partner with management when necessary.
• Manage competing priorities, multi-task, and use time effectively.
• Commit to delivery dates and times, seek feedback, and ask for referrals.
• Work toward Brand KPIs and competencies.
• Present and educate customers on their eyewear at pickup.
• Keep the store clean, attractive, and organized, and secure company assets.
• Inform management of safety opportunities and follow safe work practices.
• Follow company policies and procedures, including those covering discounts, promotions, and inventory management.
• Perform the job on one's feet 80%–100% of the time.
• Perform additional duties as needed, such as customer calls and dispensing eyewear.
• Follow the dress code, including wearing a name tag and carrying an associate tablet.

Benefits

• Benefits may include health care, retirement savings, paid time off/vacation, and employee discounts.
• A competitive bonus and/or commission plan may be offered.

What This Job Offers

• Education Level: High school or GED