sales associate

Carter's • Schaumburg, IL

4d

About The Position

As a Sales Associate, you are the first face of the Carter’s brand for growing families. You welcome customers and help them find products for the important moments in their parenting journey. You work in a welcoming and inclusive retail environment and support customers in a busy store, including through omnichannel services.

Carter’s describes itself as the largest North American apparel retailer exclusively for babies and young children, with Carter’s, OshKosh B’gosh, SkipHop, and Little Planet brands. The company offers training and development programs and emphasizes caring, teamwork, flexibility, and growth. The position pays $14.50–$16.50 per hour, based on experience and location.

Requirements

• Positive, solutions-oriented mindset.
• Demonstrated customer service and customer engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

• Welcome customers and assist them with product styles, features, and benefits.
• Proactively resolve customer issues and assist multiple customers in a busy retail environment.
• Assist customers with omnichannel services to support a positive shopping experience.
• Execute and expedite point-of-sale and register transactions.
• Complete floor replenishment and shipment tasks as needed.
• Explain current promotions and the brand loyalty program, including credit, to customers.
• Help minimize store loss through exceptional customer service and by maintaining a safe, clean store.

Benefits

• Schedules designed to support work-life balance.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program offering tuition-free GED or bachelor’s degree study, or English as a second language learning.
• Professional and personal development and opportunities to build skills and grow.
• Development programs for growth in the current role and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed