Full Time - Sales Associate - Building Materials - Day

Lowe's Home Centers•Overland Park, KS

About The Position

The Sales Associate works in the Building Materials department at Lowe’s, welcoming customers and helping them find products and services for their home improvement needs. The role combines customer service with merchandise handling and department tasks. Associates spend much of their time listening to customers, answering questions, helping select products, and organizing merchandise. Responsibilities may vary by department and hiring needs. The role does not require regular travel, although occasional travel to meetings, training, or neighboring stores may be needed. Working conditions can include indoor and outdoor environments, changing weather and temperatures, noise, and moving or shaking objects and equipment.

Requirements

  • At least 6 months of experience using a computer to input, access, modify, or output information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
  • Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • A certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
  • Military or veteran background; Lowe’s encourages military and veteran talent to apply.

Responsibilities

  • Welcome customers, answer questions, and provide friendly, professional customer service.
  • Help customers locate, handle, and select merchandise.
  • Down stock merchandise by identifying empty shelf areas and replenishing supplies.
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time.
  • Cross-train in other store areas to help provide customer service.
  • Prepare merchandise for customer needs, such as cutting and bundling wood or cutting drywall.
  • Guide customers through shopping or checkout.
  • Complete other duties as assigned.

Benefits

  • Multiple health insurance options.
  • Tuition assistance program.
  • Company-matching 401(k).
  • Optional Employee Stock Purchase Program.
  • 10% associate discount.
  • Track to the Trades program.
  • Flexible schedules.
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