About The Position

At Allen Edmonds, Sales Associates deliver exceptional service by providing an engaged, customer-first experience that embodies the brand. They develop and consistently demonstrate a detailed understanding of the sales process and product line while meeting customers’ needs. The role includes customer service and relationship-building, store presentation and operations support, and working toward business goals. The position is part-time and offers flexible schedules, competitive base rates, and the opportunity to earn uncapped commissions. Other responsibilities may be performed as needed to meet business needs.

Requirements

  • 1–3 years of experience in retail store sales, customer service or hospitality, or a combination of applicable experience in a comparable brand environment.
  • Excellent communication, interpersonal, and organizational skills.
  • Ability to prioritize and multitask as a self-starter in a fast-paced, dynamic team environment, with a customer-service focus.
  • Proficiency with general computer use and Microsoft Office, and ability to learn and retain details about unfamiliar proprietary systems.
  • Ability to perform point-of-sale functions, including register and cash handling.
  • Ability to regularly lift up to 40 lbs. from floor level to above shoulder height using appropriate equipment and safety techniques.
  • Ability to use step stools and/or ladders of varying sizes to reach stockroom inventory.
  • Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
  • Ability to remain mobile on the sales floor for extended periods.

Responsibilities

  • Build relationships and provide exceptional customer experiences by demonstrating products and explaining their features and benefits.
  • Create a strong service atmosphere tailored to customers’ needs and tastes.
  • Address and resolve customer questions or concerns professionally to ensure a seamless brand experience.
  • Support store presentation and operations, including stock work, visual displays, and daily store tasks.
  • Assist with store opening and closing procedures in a timely manner.
  • Help maintain the store location and merchandise as needed.
  • Work toward strategic business goals while focusing on self-development, personal accomplishment, and achievement.
  • Perform other responsibilities as needed to meet business needs.

Benefits

  • Uncapped commission-based earnings in each pay period.
  • Monthly incentive bonus eligibility when the store meets required sales and performance goals.
  • 30% associate discount across Caleres retail stores, including Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds, plus additional seasonal discounts on Allen Edmonds products.
  • Dayforce Wallet access to earned pay without fees.
  • 24/7 Employee Assistance Programs, including emotional support, work-life solutions, legal guidance, and financial resources.
  • Education assistance of up to $7,500 per year for full-time associates.
  • Paid time off, health benefits, and 401(k) for full-time associates.
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