Sales Associate

Petco Animal Supplies Stores • Union, NJ

16d • Onsite

About The Position

As a Sales Associate, you are at the heart of the Pet Care Center experience. You help pet parents find the right products and solutions for their pets while creating a welcoming, safe, and engaging environment. The role is suited to someone who enjoys helping others, learning about pet care, and working with a team in a fast-paced retail environment.

The position is performed in a Pet Care Center retail environment and requires active engagement on the sales floor. It includes assisting customers, cashiering and point-of-sale transactions, merchandising, stocking, inventory support, and helping ensure animals are cared for safely and responsibly. The role requires frequent standing and walking, along with bending, kneeling, reaching, and lifting. Associates must be able to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds, and work near animals, animal dander, odors, noises, and cleaning chemicals. Flexible availability is needed to support store operating hours, including evenings, weekends, and holidays.

Requirements

• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.
• Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
• Ability to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.
• Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.

Nice To Haves

• Previous retail or customer service experience is preferred but not required.

Responsibilities

• Support the health, safety, and proper care of animals in accordance with Petco policies and standards.
• Share accurate product and pet care information to help customers make informed choices.
• Help maintain a clean, safe, welcoming, and engaging environment for pets, customers, and partners.
• Greet customers and deliver friendly, helpful, solution-focused service.
• Create positive shopping experiences that build trust and customer loyalty.
• Collaborate with and support teammates.
• Help maintain an organized, visually appealing sales floor.
• Assist customers in selecting products and services that meet their pets’ needs.
• Process sales, returns, and exchanges accurately and efficiently.
• Stock shelves, replenish merchandise, and support inventory integrity and stock accuracy.
• Assist with store recovery, merchandising, and promotional set-ups.
• Follow company policies, procedures, and safety standards.
• Support additional tasks and responsibilities as assigned.
• Educate customers on products, services, and promotions, and support store sales and service goals.
• Support daily operational routines and task execution.

Benefits

• Opportunities to learn, grow, and explore career paths.
• Petco Total Rewards include health and financial benefits, 401(k), incentives, and PTO; details are available through the linked benefits overview.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed