Sales Associate - PT

GNC Holdings•Ann Arbor, MI

About The Position

GNC Sales Associates provide a welcoming, customer-focused shopping experience by discovering customers’ needs and goals and recommending suitable products. They represent the GNC brand and its “Live Well” philosophy, support store operations, and help achieve store and personal sales and productivity goals. This is a part-time hourly position. When not assisting customers, Sales Associates restock products, maintain visual merchandising, fulfill online orders, and perform cleaning duties. They may also support store management with opening, closing, cash handling, inventory counts, deposits, and maintaining the store’s appearance. Eligible Distribution Center team members may earn performance-based incentive pay; the posting does not specify that this incentive applies to this store role. The role involves standing or walking for up to eight hours a day; frequent reaching, bending, twisting, and repetitive hand motions; lifting up to 20 pounds frequently and up to 40 pounds occasionally; pushing or pulling up to 20 pounds; climbing ladders; working in temperatures ranging from 50 to 85 degrees; and using a computer for up to 60% of the day. Associates must be available for varied hours, including opening or closing shifts, weekends, and major U.S. holidays when the store is open.

Requirements

  • Must be at least 18 years of age.
  • Must be able to stand or walk for up to eight hours a day.
  • Frequent reaching, bending, twisting, repetitive hand-to-finger motions, and reaching with hands and arms are required.
  • Must frequently lift up to 20 pounds and occasionally lift up to 40 pounds; push or pull up to 20 pounds; and climb ladders.
  • Must be able to work in temperatures ranging from 50 to 85 degrees.
  • Must use a computer for up to 60% of the workday.
  • Must be available to work varied hours and days, including mornings or nights for store opening or closing, weekends, and major U.S. holidays when the store is open.
  • Ability to interact with customers, understand their needs, and make product recommendations.

Responsibilities

  • Greet and welcome customers and create a welcoming store environment.
  • Interact with customers to understand their needs and recommend suitable products using product knowledge.
  • Work toward and exceed store and personal sales and productivity goals.
  • Fulfill online orders accurately and promptly in accordance with company guidelines.
  • Learn product features, advantages, and benefits, and stay informed about nutritional, wellness, and fitness news.
  • Restock products, maintain visual merchandising, and perform cleaning duties when not serving customers.
  • Support store management with opening, closing, and operating the store, including cash handling, inventory counts, deposits, and maintaining store appearance.
  • Promote the GNC brand and its “Live Well” message to customers.

Benefits

  • Eligible Distribution Center team members who consistently exceed productivity expectations while meeting quality and safety standards may earn additional performance-based incentive pay.
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