Sales Associate (PT) | Beverly Center

Honey Birdette • Los Angeles, CA

2d • $20 - $21 • Onsite

About The Position

Honey Birdette is a luxury lifestyle brand offering high-end lingerie and premium bedroom accessories. The Sales Associate joins a high-performing, collaborative store team and helps create a red-carpet shopping experience for clients while meeting and exceeding sales expectations. The ideal candidate is professional, polished, charismatic, energetic, positive, approachable, and outgoing.

The role includes providing exceptional customer service, achieving sales and clienteling goals, maintaining product knowledge, and supporting a clean, organized, operationally sound store. The position requires a flexible schedule that may include closing shifts, weekends, and holidays. The work environment may include exposure to sexually provocative clothing and imagery, sexual wellness products, and discussions or language related to sex and sexuality.

The role involves frequent standing and walking, including standing or walking for up to eight hours per shift, and lifting and carrying up to 25 pounds. Other physical activities include repetitive hand and wrist motions, bending, stooping, reaching, squatting, kneeling, pushing, pulling, and climbing ladders. The employee uses mobile devices, computers, and register screens and may work with cleaning chemicals. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

• High school diploma or equivalent experience.
• Experience in retail, a client-facing role, or customer service.
• Excellent written, verbal, and interpersonal skills.
• Familiarity with sales principles.
• Positive attitude and entrepreneurial mindset.
• Ability to provide high-standard customer service and build strong customer relationships.
• Energetic and proactive approach, with the ability to work independently and collaboratively.
• Strong attention to detail and organizational skills, including the ability to manage multiple tasks in a fast-paced environment.
• Ability to maintain confidentiality and exercise discretion.
• Basic computer skills and experience using POS software and inventory management tools.
• Sales-driven mentality and ability to achieve high sales expectations.
• Availability for a flexible schedule, including closing shifts, weekends, and holidays.
• Unrestricted access to work in the U.S.
• At least 18 years of age.
• Ability to lift and carry up to 25 pounds and perform the physical activities described for the role.
• Ability to stand and walk for up to eight hours per shift.
• Ability to use mobile devices and computers, read instructions and information on computer or register screens, and enter information into a computer daily.
• Willingness to work in the described environment, which may involve sexually provocative clothing or imagery, sexual wellness products, and discussions or language related to sex and sexuality.

Responsibilities

• Deliver exceptional customer service and ensure client satisfaction.
• Meet and exceed sales targets and KPIs, contributing to the team's overall performance.
• Achieve lingerie, toy, and bondage sales goals.
• Grow clienteling and Instagram follower outreach.
• Read Honey Communications and maintain in-depth product knowledge to address client inquiries and provide recommendations.
• Build strong relationships with clients, team members, and management to foster a positive work environment.
• Attend training sessions and complete “The Hive” tasks to align with the Honey Birdette vision.
• Maintain an appealing, organized, and operationally sound store, including restocking merchandise and keeping displays clean and tidy.
• Use product knowledge to upsell, style clients, and deliver premium experiences.
• Resolve client complaints diplomatically and urgently, escalating to a Boutique Manager when necessary.
• Follow company policies and operational procedures.

Benefits

• Competitive wages.
• Generous retail sales incentive programs.
• Career progression and training opportunities in an encouraging and empowering environment.
• Employee assistance program for mental health and counseling services.
• 401(k) with company matching.
• Generous product discount.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED