Cannabis Sales Associate (Budtender) - FT - Beverly

Reverie 73•Beverly, MA

About The Position

The Cannabis Sales Associate (Budtender) provides customers with a comfortable, inspirational, and creative experience by sharing accurate product information and educating them about safe, responsible cannabis consumption. The role performs a variety of dispensary functions while ensuring customer visits, transactions, inventory handling, and store operations comply with applicable regulations and company procedures. The position supports customer service, point-of-sale transactions, inventory and fulfillment, store cleanliness, security, and employee training. It also requires completing responsible vendor and job-specific training, working differing shifts including evenings and weekends, and attending certain events and trainings on and off site.

Requirements

High school diploma or equivalent.
At least 2 years of experience in a fast-paced, client-service-intensive industry.
Must be at least 21 years of age.
Must successfully pass an extensive background check, including the Massachusetts-required iCori check.
Must provide one professional reference and one personal reference.
Must be able to obtain and maintain a current Marijuana Establishment Agent Registration Card.
Must be willing to work differing shifts, including evenings and weekends.
Must be able to communicate effectively and politely with colleagues, community members, and customers.

Nice To Haves

Previous dispensary experience.
Bilingual or multilingual ability.
Experience with electronic POS systems, inventory systems, METRC, and/or other Seed to Sale software.

Responsibilities

Manage the customer experience and create safe, welcoming, positive, and compliant customer visits.
Process transactions accurately and efficiently through the POS system, verify purchase selections and quantities, and ensure compliance with legal purchase limits.
Partner with Compliance personnel to ensure retail transactions comply with CMR 500.105 and 500.140.
Follow state, regulatory, and dispensary requirements, policies, and procedures.
Follow cash, non-cash, and product asset-protection guidelines and promptly report issues.
Maintain advanced product knowledge and educate customers about dosage, administration methods, and safe, responsible use.
Maintain a sanitary, clean, and safe store environment.
Assist with fulfillment and inventory processes, ensuring accuracy and attention to detail.
Accept manifested product transfers, maintain accurate on-hand quantities in METRC, and enter product quantities into the inventory system.
Maintain organized and consistent product storage systems.
Conduct cycle counts and quarterly audits as requested.
Record and report marijuana waste and notify the General Manager about inventory discrepancies or issues.
Perform other tasks needed to maintain compliant, orderly, well-maintained inventory and accurate fulfillment processing.
Assist with security responsibilities, sign in visitors, and monitor deliveries entering and leaving the building and loading area.
Verify that every customer is at least 21 years old before allowing entry.
Notify the General Manager or Assistant General Manager of emergency events that may require immediate response.
Maintain knowledge of security response SOPs.
Assist with training new employees.
Discreetly notify appropriate managers of concerns or observations related to responsible product consumption and service.
Complete a four-hour responsible vendor training and four hours of job-specific training annually.
Attend events outside the dispensary, including trade shows, company-sponsored events, and required on- and off-site trainings.