Cannabis Sales Associate (Budtender) - FT

Reverie 73•Beverly, MA

About The Position

The Cannabis Sales Associate (Budtender) provides customers with a comfortable, welcoming, and informative dispensary experience. The role provides accurate product information and education about safe, responsible cannabis consumption while carrying out a variety of compliant dispensary operations, including sales, inventory, security, and customer service tasks. The associate processes purchases accurately through the POS system, verifies quantities and legal purchase limits, and follows applicable regulations and company procedures. The role supports product fulfillment and inventory accuracy, maintains a clean and organized store, assists with security and employee training, and completes required responsible-vendor and job-specific training. The position may involve differing shifts, including evenings and weekends, and attendance at events and trainings inside or outside the dispensary.

Requirements

High school diploma or equivalent.
At least 2 years of experience in a fast-paced, client-service-intensive industry.
Must be at least 21 years of age.
Must successfully pass an extensive background check, including the Massachusetts-required iCori check.
Must provide one professional and one personal reference.
Must be able to obtain and maintain a current Marijuana Establishment Agent Registration Card.
Must be willing to work differing shifts, including evenings and weekends.
Must be able to communicate effectively and politely with colleagues, community members, and customers.

Nice To Haves

Previous dispensary experience.
Bilingual or multilingual abilities.
Experience with electronic POS systems, inventory systems, METRC, and/or other Seed to Sale software.

Responsibilities

Manage the customer experience and create safe, welcoming, positive, and compliant customer visits.
Process transactions accurately and efficiently through the POS system, verify purchase selections and quantities, and ensure compliance with legal purchase limits.
Partner with Compliance personnel to ensure retail transactions comply with CMR 500.105 and 500.140.
Follow all state, regulatory, and dispensary requirements, policies, and procedures.
Follow cash, non-cash, and product asset-protection guidelines and promptly report issues.
Maintain advanced product knowledge and educate customers about dosage, administration methods, and safe, responsible use.
Maintain a sanitary, clean, and safe store environment.
Assist with fulfillment and inventory processes, maintaining accuracy and attention to detail.
Accept manifested product transfers, maintain accurate on-hand quantities in METRC, and enter product quantities into the inventory system.
Maintain organized and consistent product storage systems.
Conduct cycle counts and quarterly audits as requested.
Record and report marijuana waste.
Notify the General Manager of inventory discrepancies or issues.
Perform other tasks needed to maintain compliant, orderly product inventory and accurate fulfillment processing.
Assist with security responsibilities, including signing in visitors and monitoring deliveries entering and leaving the building and loading area.
Verify that every customer is at least 21 years old before allowing entry to the building.
Notify the General Manager or Assistant General Manager of emergency events that may require an immediate response.
Maintain knowledge of security response SOPs.
Assist with training new employees.
Discreetly notify appropriate managers about concerns or observations related to responsible product consumption and service.
Complete four hours of responsible vendor training and four hours of job-specific training annually.
Attend events outside the dispensary, including trade shows, company-sponsored events, and required on- and off-site trainings.