Cannabis Sales Associate (Budtender) - FT - Lowell

Reverie 73•Lowell, MA

4d•Onsite

About The Position

The Cannabis Sales Associate (Budtender) is responsible for providing customers with a comfortable, inspirational, and creative experience. This role involves educating customers on cannabis products, safe consumption practices, and performing various dispensary operations. The goal is to ensure a positive, compliant, and informed customer journey.

Requirements

High school diploma or equivalent.
2+ years' experience in a fast-paced, client-service intensive industry.
Must be at least 21 years of age.
Able to successfully pass an extensive background check.
Must provide 1 professional and 1 personal reference.
Must be able to obtain and maintain a current Marijuana Establishment Agent Registration Card.
Willing to work differing shifts including evenings and weekends.
Willing to attend events outside of the dispensary including but not limited to – trade shows, company sponsored events, required on and off-site trainings, etc.
Massachusetts cannabis regulations require all applicants to pass an iCori check.

Nice To Haves

Previous dispensary experience helpful.
Bilingual or multilingual a plus but not required.
Previous experience with Electronic POS (Point of Sale), inventory systems, METRC, and/or other Seed to Sale software preferred but not required.

Responsibilities

Manage all aspects of the customer experience, focusing on creating safe, welcoming, positive, and compliant customer visits.
Perform transactions through the POS system accurately and efficiently; verify selection and quantity of customer purchases and ensure compliance with legal purchase limits.
Partner with Compliance personnel to ensure retail transactions are carried out in compliance with CMR 500.105 and 500.140.
Adhere to all state, regulatory, and dispensary requirements, policies, and procedures.
Follow all cash, non-cash, and product asset protection guidelines and report any issues immediately.
Maintain an advanced understanding of all products and educate guests regarding dosage, administration methods, safe, and responsible use.
Maintain a sanitary, clean, and safe store environment.
Assist as needed in the fulfillment and inventory processes, ensuring accuracy and attention to detail.
Accept manifested transfers of product to ensure product on-hand is accurate within METRC and enter product quantities into inventory system.
Maintain organized and consistent product storage systems.
Conduct cycle counts and quarterly audits as requested.
Record and report marijuana waste.
Notify the General Manager of any inventory discrepancies / issues.
Perform all other tasks as needed to ensure a compliant, orderly, and well-maintained product inventory, and accurate fulfillment processing.
Assist as needed with security responsibilities.
Sign in visitors and monitor deliveries in and out of the building and loading area.
Ensure that every customer is at least 21 years of age before allowing them into the building.
Notify General Manager or Assistant General Manager of any emergency event that may require immediate response.
Maintain knowledge of security response SOPs.
Assist with training new employees.
Ensure responsible product consumption and service by discreetly notifying appropriate managers of concerns and observations.
Complete a 4-hour responsible vendor training and 4 hours annually of job-specific training.