Full Time - Sales Associate - Building Materials - Closing

Lowe's Home Centers•Milledgeville, GA
•Onsite

About The Position

The Sales Associate (Customer Service Associate) welcomes customers to Lowe’s and helps them find products and services for home improvement needs. The role is assigned to a store department based on hiring needs and skillsets, including Building Materials and other listed departments. Associates assist customers throughout the shopping experience, handle merchandise, replenish shelves, process orders and deliveries, and prepare merchandise to meet customer needs. The position may involve cross-training and duties that vary by department. It does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Working conditions may include indoor and outdoor environments, varied and sometimes extreme weather, noise, and moving or shaking equipment. Lifting guidelines limit single lifts to 75 pounds; team lifts and powered equipment are used as appropriate and in accordance with training and safety guidance.

Requirements

  • At least 6 months of experience using a computer to input, access, modify, or output information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
  • Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • A trade-related certification relevant to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

  • Welcome customers, answer questions, and provide friendly, professional customer service.
  • Help customers locate and handle merchandise.
  • Replenish merchandise by identifying empty shelf areas and down stocking products.
  • Process orders and deliveries accurately and on time.
  • Cross-train in other areas of the store to support customer service.
  • Prepare department merchandise for customer needs, such as mixing paint, cutting pipe, wood, drywall, or blinds.
  • Guide customers through shopping or checkout.
  • Complete other duties as assigned.

Benefits

  • Multiple health insurance options.
  • Tuition assistance program.
  • Company-matching 401(k).
  • Optional Employee Stock Purchase Program.
  • 10% Associate Discount.
  • Track to the Trades program.
  • Flexible schedules.
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