Sales Associate - Century City

Pacsun Careers•Los Angeles, CA

23h•Onsite

About The Position

The Sales Associate generates sales by demonstrating passion for products, brands, fashion, and trends, and by delivering an exceptional customer experience. The role also executes initiatives and tasks assigned by the leadership team and contributes positively to the store team. Associates support sales and operational goals, carry out digital sales strategies, maintain visual and safety standards, and help create an organized, welcoming shopping environment.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week.
Flexibility to work weekends, nights, and peak holiday periods.
Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Ability to frequently sit or stand for long periods and climb ladders as needed.
Ability to maneuver around sales floor, stockroom, and office areas.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Deliver an engaging, positive, and authentic customer experience.
Focus on full-price selling while staying aware of product value and promotions.
Handle customer situations according to policies and procedures, seek solutions, and partner with leadership on escalated issues.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards.
Support store organization and cleanliness and promote a safe working and shopping environment.
Follow company policies, the Code of Business Conduct, the Employee Policy Guide, and the Safety Program.
Comply with Loss Prevention policies and report violations to leadership or through the Silent Witness Hotline.
Share customer feedback with the leadership team to help improve the customer experience.
Participate in company and store contests and events.
Stay current on financial goals and priorities and support leadership in achieving sales and operational goals.
Support and execute digital sales strategies, including ship from store and BOPIS.
Represent the PacSun brand through passion for products, brands, fashion, and trends.
Contribute to a positive work environment by consistently exhibiting core value behaviors.
Maintain the company's fashion image by following Employee Appearance Guidelines.
Learn about products, brands, fashion, and trends, and work to improve individual performance as a productive team member.