Sales Associate

Carter's • Baton Rouge, LA

7d

About The Position

As a Sales Associate, you will be the first face of the Carter’s brand for growing families. You will welcome customers and help them find products for their parenting journey, from baby essentials to school clothing. You will work in a welcoming and inclusive retail environment and support customers across in-store and omnichannel shopping experiences. The role includes register transactions, replenishment and shipment tasks, communicating promotions and the brand loyalty program, and helping maintain a safe, clean store. Availability may include days, nights, weekends, and holidays as scheduled.

Requirements

• Positive, solutions-oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

• Welcome customers with a warm greeting and assist them with product styles, features, and benefits.
• Proactively resolve customer issues and balance the needs of multiple customers in a busy retail environment.
• Assist with omnichannel needs to provide a positive shopping experience.
• Execute and expedite point-of-sale/register transactions.
• Complete floor replenishment and shipment tasks as needed.
• Explain current promotional events and the brand loyalty program, including credit, to customers.
• Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

• Schedules designed to support work-life balance.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program offering tuition-free GED or bachelor’s degree completion or English as a second language learning.
• Professional and personal development and training programs.
• Development programs to support growth in the current role and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed