Sales Associate - Churchville, NY

Reid Stores LLC•Town of Riga, NY
•$16 - $20

About The Position

As a Sales Associate, you’ll help deliver an outstanding customer experience while maintaining a clean, safe, and welcoming store environment and supporting sales and profitability goals. The role involves serving customers, preparing fresh and made-to-order food, supporting daily store operations, handling cash and register activity, helping protect store assets, maintaining merchandise and displays, and cleaning the store and surrounding areas. Associates are expected to be friendly, reliable, and committed to exceeding customer expectations.

Requirements

  • Proficiency in basic math for cash transactions, shift reports, and vendor check-ins.
  • Ability to clearly assess and validate customer identification.
  • Ability to understand operating instructions for lottery equipment, point-of-sale systems, and other equipment.
  • Tolerance of exposure to gasoline fumes and cleaning products.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Preferred age of 18 years or older.
  • Previous experience preferred.
  • Valid driver’s license preferred.

Responsibilities

  • Provide prompt, friendly, and courteous service to every customer.
  • Prepare fresh food and made-to-order items according to company recipes and standards.
  • Promote My Crosby’s Rewards and assist customers with enrollment and offers.
  • Suggest additional items at checkout.
  • Communicate effectively with team members and leadership and demonstrate company values.
  • Follow company policies, procedures, food safety standards, operating expectations, and dress code guidelines.
  • Work scheduled shifts and report issues related to sales, pricing, or store operations.
  • Handle customer concerns professionally and escalate them when needed.
  • Accurately process transactions and refunds, balance and report register activity at the end of each shift, report cash discrepancies over $5.00, and follow cash-handling procedures.
  • Monitor inventory, help prevent loss, follow cash-control and store-security procedures, notify management of deliveries and suspicious activity, and protect company assets.
  • Keep shelves, coolers, and displays stocked and organized and ensure items are properly priced.
  • Prepare and maintain coffee, fountain drinks, and other high-demand items.
  • Maintain a clean and safe store environment inside and outside, including cleaning floors, restrooms, food areas, and equipment.
  • Keep parking lots, sidewalks, and fueling areas tidy; identify safety hazards and promptly report maintenance issues.

Benefits

  • Career growth opportunities, with a stated path from Sales Associate to Shift Leader, Assistant Team Leader, and Team Leader.
  • A culture of teamwork and support.
  • Opportunity to make an impact as part of a local brand that supports its community.
  • Company discounts.
  • Significant fuel discounts.
  • Paid time off.
  • 401K.
  • Referral bonus of $250 plus a free pizza.
  • Company-paid Employee Assistance Program.
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