Sales Associate (Arboretum Location)

KnitWell Group • Austin, TX

1d • Onsite

About The Position

LOFT creates modern, feminine, versatile clothing for women and supports customers in expressing their authentic selves. As a Sales Associate, you serve as a brand ambassador, build authentic connections with customers, and guide their shopping journeys with personalized styling recommendations. You help maintain an inviting store by keeping merchandise organized and correctly placed on the sales floor. You collaborate with your team to deliver personalized customer experiences and support the sales floor environment.

The role includes connecting with customers and understanding their needs, sharing product knowledge and styling recommendations, and using brand behaviors and personalized service to build brand loyalty. You uphold visual and operational standards while keeping the customer at the center, use technology and available tools to support company priorities, promotions, and omnichannel shopping, and partner with store leaders to meet individual goals and daily expectations. You also build productive relationships by sharing ideas and helping others.

Requirements

• Bring a hospitality mindset when engaging with customers.
• Have flexible availability, including evenings, weekends, and holidays.
• Be proficient with technology and able to operate a point-of-sale system.
• Take initiative in making thoughtful decisions.

Nice To Haves

• Sales Associate or other customer-focused experience is preferred.

Responsibilities

• Connect with customers and listen to their needs to create personalized customer experiences.
• Share product knowledge and recommendations to help style customers.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed about company priorities and promotions and use available tools to provide a seamless omnichannel shopping experience.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and helping others.
• Keep merchandise organized and in the right place on the sales floor.

Benefits

• 401(k) plan
• Merchandise discounts and eligibility for discounts at sister brands
• Professional development and opportunities for advancement across the company’s brands
• Community impact through philanthropic partnerships

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed