Seasonal Part-Time Sales Associate

MINISO USA•Santa Rosa, CA

About The Position

The Seasonal Sales Associate provides exceptional customer service, maintains store presentation, and supports daily sales operations during peak seasons. The role helps create an enjoyable and efficient shopping experience for MINISO USA customers while supporting store goals and visual merchandising standards. The position includes assisting customers with product questions, suggestions, merchandise location, inquiries, returns, and exchanges; maintaining and replenishing the sales floor; following visual merchandising guidelines; and accurately operating the register and POS system. The associate also promotes the MINISO Membership Program and follows store policies, procedures, and safety guidelines while supporting management and team members with assigned tasks.

Requirements

  • High school diploma or equivalent required.
  • Ability to engage with customers in a friendly, helpful, and professional manner.
  • Strong verbal communication skills for clear and effective customer interactions.
  • Willingness to work a flexible schedule, including weekends, holidays, and evenings as needed.
  • Adherence to store policies and procedures.
  • Reliability demonstrated through consistent attendance and punctuality.

Nice To Haves

  • Retail sales experience preferred.

Responsibilities

  • Greet customers warmly and provide a friendly, engaging shopping experience.
  • Answer product questions, provide suggestions, and help customers locate merchandise.
  • Process customer inquiries, returns, and exchanges according to store policy.
  • Keep the sales floor clean, organized, and visually appealing.
  • Replenish inventory, restock shelves, and help ensure product availability.
  • Support execution of visual merchandising guidelines and brand standards.
  • Operate the cash register accurately and efficiently.
  • Handle cash, credit, and other payment transactions accurately and help prevent errors.
  • Promote and enroll customers in the MINISO Membership Program.
  • Use POS systems to apply promotions and check inventory as needed.
  • Follow store policies, procedures, and safety guidelines.
  • Support team members and management with additional assigned tasks.
  • Maintain a professional, respectful, and collaborative attitude.
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