Sales Associate (Full-Time) - Bullard, New Orleans, LA

DTLR, Inc.•New Orleans, LA

4d•Onsite

About The Position

The Full-Time Sales Associate assists the store management team with daily store operations, including customer service, sales, merchandising, and other duties assigned by management. Work is expected to be professional, courteous, reliable, and results-oriented. The standard work week is 35 to 40 hours. The role builds customer relationships by identifying customer needs and providing knowledgeable product assistance, while applying basic fashion and trend knowledge. The associate helps with shipments, restocking, pricing, and merchandising; supports employee training in selling and merchandising techniques; and helps maintain a neat sales environment. The associate also supports store goals and operational compliance, follows loss-prevention and security procedures, handles point-of-sale transactions and cash balancing, and keeps management informed of important developments. The position requires flexibility to meet customer and business needs, including open availability and willingness to work in multiple stores within the assigned district. The associate must be able to stand for extended periods and lift, carry, push, or pull up to 50 pounds. Reliable transportation is required.

Requirements

Previous retail or customer-service experience is preferred but not necessary.
High school diploma or equivalent is preferred.
Excellent command of English to communicate effectively with management, customers, and other employees.
Demonstrated leadership and ability to work under minimum supervision, including taking charge of the store when necessary.
Open availability and flexibility to meet customer demand and business needs.
Basic fashion and style-trend knowledge and desire to work with customers in a retail setting.
Proven ability to build and work as part of a team, handle responsibility, and understand the needs of the street-lifestyle customer.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
Reliable transportation.

Nice To Haves

Previous work experience in retail or customer service.
High school diploma or equivalent.

Responsibilities

Provide professional, courteous, attentive, honest, and responsive customer service; identify customer needs and help customers select appropriate products.
Use basic fashion and trend knowledge to sell appropriate merchandise while maintaining DTLR standards and building customer relationships.
Assist with shipments, merchandising, restocking, and pricing.
Maintain a positive and enthusiastic attitude toward the job and company.
Comply with and enforce company policies; participate in service training and product programs.
Assist the Store Manager in monitoring issues related to loss or store inconsistencies and help achieve shrink goals at or below company plan.
Monitor and control operational compliance, safety, and business standards.
Support training employees in suggested selling and merchandising techniques.
Minimize inventory shrinkage by protecting against shoplifting and internal theft and following loss-prevention and security procedures.
Follow point-of-sale procedures, balance money received during assigned duties, and work with store management to investigate discrepancies.
Keep management informed of important developments, potential problems, and other information needed for effective management.
Help maintain a neat and orderly sales environment.
Perform other duties as assigned.