Full Time - Sales Associate - Flooring - Closing

Lowe's Home Centers • Glenwood Springs, CO

1d

About The Position

As a Customer Service Associate in the Flooring department, you provide friendly, professional customer service and help customers find products and services for their home improvement needs. You welcome customers, answer questions, help locate and select merchandise, and support customers through shopping or checkout. You may occasionally load merchandise and prepare products based on customer needs. The role also involves organizing and replenishing merchandise, accurately processing orders and deliveries, and cross-training in other areas of the store. Duties may vary based on department needs and skillsets.

This role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Working conditions vary by location and can include indoor and outdoor environments, extreme temperatures, damp or windy conditions, noise, and moving equipment. Associates must follow lifting guidelines, use team lifts when needed, and operate powered equipment only with proper training or assistance from a trained coworker.

Requirements

• At least 6 months of experience using a computer to input, access, modify, or output information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
• Follow lifting guidelines that limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
• Use powered equipment as required only with proper training or assistance from a trained coworker.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• A certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly and professional customer service.
• Help customers locate and handle merchandise.
• Replenish merchandise by identifying empty shelf areas and restocking supplies.
• Accurately process orders and deliveries so customers receive the expected merchandise on time.
• Cross-train in other store areas to support customer service.
• Prepare merchandise based on customer needs, such as cutting and bundling wood or cutting blinds.
• Guide customers through shopping or checkout.
• Occasionally load merchandise.
• Complete other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% associate discount.
• Track to the Trades program.
• Competitive pay and flexible schedules.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed