YVR - Sales Associate

Paradies Lagardère•Richmond, BC

2d•Onsite

About The Position

This position is for a Sales Associate at YVR, a role within Paradies Lagardere, an equal opportunity employer committed to diversity, inclusion, and accessibility. The company aims to create a diverse and welcoming workplace and offers reasonable accommodation to job applicants with disabilities. This position description outlines the primary elements of the role and may be subject to change.

Requirements

Demonstrate selling experience in a fast-paced, service-oriented retail setting.
Demonstrated ability to Greet, Sell and Thank the customer.
High school diploma or equivalency required.
Ability to work various shifts in a 7/365 team-oriented environment.
Excellent customer service skills and an ability to communicate effectively using the English language.
Self-starter able to prioritize and handle various tasks simultaneously.
Ability to adapt to changing priorities and unexpected situations.
Proficiency required in reading, writing, and mathematics.
Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and the applicable FAA requirements Department of Transportation requirements.
Willingness to acquire a Canadian Criminal Record Check.

Nice To Haves

Minimum one year of retail or customer service experience preferred.

Responsibilities

Put the customer first at all times.
Provide memorable, highly personalized customer service through needs analyses and product recommendations.
Offer customers promotional products and services.
Resolve customer service issues and escalate as required.
Create and maintain good working relationships with fellow associates.
Maintain store appearance with respect to visual merchandising, housekeeping and maintenance standards.
Efficiently and accurately conduct customer transactions on our POS.
Efficiently and accurately conduct receiving, cycle counts, product returns and transfer transactions, etc. on our handheld.
Efficiently and accurately complete any required process controls (paperwork, etc.).
Follow company policies and procedures and maintain a safe working environment.
Understand and comply with Cash Handling and Loss Prevention Standard Operating Procedures.