About The Position

The Sales Associate drives sales by assisting customers with their buying experience and delivering an exceptional shopping experience for every Purple customer. The role generates sales on the retail floor, takes ownership of performance goals and personal sales, and contributes to the store’s success and profitability. The associate will develop selling skills and product knowledge while working in a positive environment. This part-time role is expected to work approximately 15–29 hours per week, though actual hours may vary based on business needs. Compensation is $15.50 per hour, with eligibility for monthly commissions on qualifying mattress sales under the commission agreement.

Requirements

  • High school diploma or equivalent.
  • Comfort learning and adapting to new technology.
  • Strong interpersonal communication capabilities.
  • Customer service-oriented attitude.
  • Ability to stay organized and manage time effectively.
  • Desire to improve selling behavior and problem-solving.
  • Enthusiasm and a positive attitude.
  • Effective communication skills.
  • Ability to learn and communicate product knowledge to match customer needs.
  • Willingness to learn and tackle new challenges.
  • Ability to meet the role’s physical demands, including prolonged standing, frequent movement and reaching or bending, moving objects up to 50 pounds, and lifting up to 200 pounds with a team or equipment.

Nice To Haves

  • At least 1 year of experience working in a retail environment is strongly preferred.

Responsibilities

  • Provide an exceptional selling experience to Purple customers to increase sales and KPIs.
  • Make strategic sales decisions aligned with Purple’s values.
  • Use sales strategies to meet performance metrics and drive individual results.
  • Set personal goals, take ownership of results, monitor progress, and track performance.
  • Work a flexible schedule that may include evenings, weekends, and holidays.
  • Follow Purple’s sales strategy and continuously develop selling skills, performance, and product knowledge.
  • Help foster a positive work environment.
  • Follow retail and safety company policies.
  • Provide excellent customer service and demonstrate a solution-oriented mindset.
  • Demonstrate company values through behavior.
  • Learn customers’ needs and communicate relevant product knowledge.

Benefits

  • 401(k) match
  • Employee discount
  • Complimentary mattress
  • Monthly commissions on qualifying mattress sales, subject to the commission agreement terms and conditions
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