About The Position

The Sales Associate assists customers throughout the retail store, with excellent customer service as the primary function. Duties may include greeting customers, cashier responsibilities, answering product-related questions, product assembly, general housekeeping, and other duties assigned by the manager. Knowledge of and interest in hardware and accessories is preferred. The role reports directly to the Store Manager and has no direct supervisory authority. The position is performed in a retail store environment, including cold and warm conditions, with an irregular work schedule. Reasonable accommodations will be considered for individuals with disabilities.

Requirements

  • Excellent customer service skills.
  • Frequent lifting of up to 50 pounds.
  • Ability to stand for long periods.
  • Frequent bending and twisting.

Nice To Haves

  • Knowledge of and interest in hardware and accessories.
  • High school diploma or GED.

Responsibilities

  • Greet customers and assist with customer service questions.
  • Price merchandise and make price changes as requested by store management.
  • Stock and face merchandise on shelves as requested by store management.
  • Assist with receiving freight and organize incoming products as directed by store management.
  • Assist with cycle counts.
  • Answer incoming telephone calls and handle them appropriately.
  • Handle customer transactions using the KCX cash register system.
  • Handle cash accurately.
  • Handle customer returns.
  • Perform housekeeping duties.
  • Perform other duties as assigned.
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