Sales Associate - Cambridge

Morgan Memorial Goodwill Industries•Cambridge, MA
•Onsite

About The Position

The Sales Associate provides high-quality customer service through efficient sales and effective merchandising in a pleasant, clean retail environment. The role processes customer transactions, maintains merchandise and store appearance, supports loss prevention, and answers the store telephone. Other duties may be assigned. The position is located in a normal retail store environment with typically moderate noise and frequent exposure to dust.

Requirements

  • High school graduate/GED or equivalent work experience preferred.
  • Previous retail experience preferred.
  • Must be able to speak and understand English.
  • Ability to work with a diverse staff, customer base, and individuals with disabilities.
  • Ability to determine when to direct a problem situation to a supervisor.
  • Satisfactory results of all required background checks.
  • Ability to stand, walk, use hands to handle objects, and talk and hear.
  • Ability to move racks, bins, and stock, and lift and/or move up to 50 pounds.
  • Required vision abilities include depth perception, peripheral vision, distinguishing basic colors, and adjusting vision to bring objects into focus.
  • Ability to stand for long periods of time.

Nice To Haves

  • High school graduate/GED or equivalent work experience.
  • Previous retail experience.

Responsibilities

  • Process customer sales quickly and accurately on the cash register.
  • Process cash transactions, customer checks, charges, and store credits, and accurately balance the register drawer.
  • Provide customer service by knowing inventory, sale information, store policies and procedures, and related information.
  • Keep merchandise neat and organized by distributing stock appropriately and pulling stock when necessary.
  • Assess merchandise and make pricing recommendations to the Store Manager or Assistant Store Manager.
  • Maintain an orderly store appearance by vacuuming, sweeping, dusting, washing mirrors, doors, and windows, and keeping the register area clean.
  • Support loss prevention by monitoring dressing rooms and observing customers.
  • Answer the store telephone.
  • Perform other duties as assigned.
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