Anthropologie Sales Associate

Anthropologie•Wilmington, NC

5d•$13•Onsite

About The Position

A Sales Associate contributes to driving sales by providing each customer with a genuine and unique experience. The role involves personalized customer engagement, product suggestions, using technology to complete transactions and locate or order products, and collaborating with teammates. The associate also supports shipment and omni order fulfillment, maintains floor stock, and helps uphold Anthropologie’s visual and operational standards.

Requirements

Experience in customer service.
Experience being a team player.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.

Nice To Haves

Anthro brand fan.

Responsibilities

Initiate genuine, personalized conversations so customers feel welcome, heard, and valued.
Support selling across the sales floor by connecting with multiple customers and sharing product suggestions.
Use technology to transact in the moment, find sizes and colors, and place orders for items unavailable in store.
Build productive relationships with peers, ask for support when needed, and help others.
Participate in learning and sharing product knowledge, current trends, and personal styling priorities.
Contribute to positive team morale by participating in store initiatives and highlighting peers and leaders through the SPARKED journal.
Share insights about customer and employee experiences and communicate feedback to Store Leadership.
Understand how service and selling on each shift contribute to the store’s business.
Support shipment processes to learn about new and restocked products.
Contribute to omni order fulfillment while maintaining floor stock levels.
Maintain Anthropologie’s visual and operational standards while keeping the focus on the customer and staying current on merchandising updates.