Sales Associate

GEORGICA PINE CLOTHIERS•Denver, CO

About The Position

J.McLaughlin is seeking a highly motivated, results-driven Sales Associate for its retail store. The role focuses on representing the brand, building meaningful relationships with clients and the community, delivering personalized service, and achieving sales goals while upholding company ideals and standards. Sales Associates are expected to be knowledgeable brand ambassadors who help create a distinctive shopping experience for new and existing customers. The Sales Associate also supports store operations, merchandising, events, customer issue resolution, and opening and closing procedures. The role contributes to a welcoming, organized retail environment and a collaborative team culture centered on kindness, professionalism, and customer service.

Requirements

High school diploma or GED required.
Team player with strong communication and interpersonal skills.
Proven track record of achieving sales goals and accountability for results.
Positive, self-motivated approach to serving every customer.
Consistent accountability, reliability, and professionalism.
High energy and results-driven approach.
Positive adaptability to change and strong problem-solving skills.
Ability to multitask while keeping the customer the top priority.
Ability to work various shifts, including weekends and holidays.
Ability to stand for long periods and lift up to 30 pounds.

Nice To Haves

Previous retail or customer service experience preferred.

Responsibilities

Represent the brand and embrace company culture by developing and cultivating strong relationships with clients and communities.
Provide exemplary client service and foster a friendly, customer-centric retail environment that encourages loyalty.
Drive sales through product knowledge and appropriate recommendations to clients.
Use clienteling tools and outreach to inform customers about upcoming events and new product arrivals.
Support the store manager with operations by completing daily tasks and maintaining areas of responsibility.
Help create and maintain a culture of kindness focused on clients and the team.
Maintain knowledge of current merchandise, pricing, and promotions and communicate this information to clients.
Use selling techniques to address objections and close sales.
Understand sales plans and key metrics and how they contribute to store performance.
Participate in store events and trunk shows and help build the store’s reputation as a local and loyal retailer.
Use the POS system effectively to collect accurate information and provide customer service.
Plan and prioritize daily tasks, keeping the customer the top priority.
Assist with sales-floor merchandising and replenishment in accordance with visual standards.
Answer customer questions and resolve inquiries and concerns in a timely manner.
Communicate effectively with customers, supervisors, peers, and teams at other stores.
Share best practices, ideas, and information with peers across markets and build productive relationships.
Assist with executing direction from Retail Operations and the Corporate Office.
Maintain clean and organized sales-floor, stock-room, and common areas.
Follow company policies, procedures, and standards of professionalism.
Assist with opening and closing procedures and perform key holder duties when management is absent.
Lead by example and maintain a high level of integrity.