Sales Associate 45473

7-Eleven•Brookville, OH

About The Position

The Sales Associate provides prompt, courteous customer service by identifying guests’ needs and using suggestive selling techniques. The role processes sales and other service transactions accurately, handles payments with honesty and integrity, and follows policies intended to protect cash and merchandise. The associate also supports store cleanliness, safety, food safety, merchandise presentation, inventory, vendor receiving, and required paperwork while maintaining a professional appearance and reporting to work as scheduled.

Responsibilities

Discover guests’ needs and provide prompt, courteous customer service using suggestive selling techniques.
Accurately ring up sales using the cash register or point-of-sale equipment.
Handle cash, checks, and other payments ethically and honestly, following cash-handling procedures.
Follow loss-prevention policies and safeguard cash and merchandise, including robbery prevention and response procedures.
Maintain internal and external store cleanliness, including floors, windows, restrooms, food preparation areas, shelves, and counters.
Respond to and report customer complaints tactfully and promptly.
Follow company policies and applicable laws for restricted beverage and tobacco sales.
Complete service transactions according to company policy, including lottery sales and redemption, vendor coupon redemptions, and approved credit card transactions.
Follow safety and security policies, identify and eliminate hazards, report unsafe acts or conditions, and prepare required accident or incident reports for immediate reporting to the Facility Manager.
Maintain gas island cleanliness, safety, and stock levels, including attention to oil spills, windshield fluid, and pumps.
Follow food safety practices, including proper handling, temperature requirements, and sanitary standards.
Receive vendor products using correct procedures and assist management with vendor check-in.
Maintain merchandise through proper rotation, storage, stocking, and accurate, timely pricing.
Assist with inventory levels and audits.
Maintain knowledge of product offerings and promotions.
Complete required paperwork accurately, including vendor invoices and job assignment sheets.
Maintain a professional appearance in accordance with the company uniform and personal appearance policy.
Perform other duties as assigned.
Report to work on time and as scheduled.