Temporary Sales Associates, Design Store

The Museum of Modern Art•New York, NY

12d•Onsite

About The Position

The Museum of Modern Art is seeking Seasonal Sales Associates for its Design Store. This role is responsible for delivering knowledgeable, thoughtful, and inspiring customer service to achieve sales and metric goals. The position also involves upholding MoMA standards, policies, and procedures, and connecting with the Museum to enhance the visitor experience.

Requirements

High school diploma or equivalent.
Minimum one year in retail sales.
Committed to delivering a high level of customer service.
Strong verbal, organizational, and communication skills.
Able to perform physical tasks as needed.
Proficiency with POS, Email, and Inventory Management Systems.

Nice To Haves

Interest in design, books, art, and architecture is desirable.
Fluency in foreign language a plus.

Responsibilities

Provides G.R.E.A.T. customer service (Greet. Relate. Engage. Affirm. Thank.).
Proactively engages customers on the sales floor.
Maintains a professional and positive presence.
Performs register transactions, including sales, memberships, email capture, and gift wrap.
Responds to customer inquiries and assists with selections.
Maintains a high level of Museum and product-related knowledge.
Executes daily stock maintenance, ensuring merchandise and fixtures are signed, displayed, lit, and clean.
Participates in physical inventory.
Opens and closes cash registers and is accountable for discrepancies.
Complies with all zoning and scheduling.
Participates in MoMA Design Store, Museum, and vendor trainings.
Advises Assistant Store Manager, Operations on out-of-stock merchandise and inventory discrepancies.
Performs any other duties reasonably related to the functions described above.
Visits the Museum regularly.
Attends product, vendor, and customer service training.
Participates in advanced education opportunities as offered.
Attends staff meetings.