Sales Associate

Petco•El Cajon, CA

4d•Onsite

About The Position

As a Sales Associate at Petco, you are at the heart of the Pet Care Center experience. You help pet parents find suitable products and solutions for their pets while creating a welcoming, safe, and engaging environment. The role involves customer service and sales, cashiering, merchandising, stocking, inventory support, and maintaining store standards in a fast-paced retail environment. It also includes supporting the health, safety, and proper care of animals in accordance with Petco policies and standards. The position is performed in a Pet Care Center retail environment with active engagement on the sales floor. It requires frequent standing and walking, bending, kneeling, reaching, lifting, and moving merchandise, supplies, or animals weighing up to 50 pounds. Employees work near animals and may be exposed to animal dander, odors, noises, and cleaning chemicals. Flexible availability is required to support store operating hours, including evenings, weekends, and holidays. Reasonable accommodation may be made for qualified individuals with disabilities.

Requirements

Passion for animals and interest in pet care.
Strong communication and interpersonal skills.
Ability to multitask and work in a fast-paced environment.
Basic math skills and comfort handling cash and transactions.
Strong attention to detail and reliability.
Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
Ability to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.
Flexible availability to support operating hours, including evenings, weekends, and holidays.

Nice To Haves

Previous retail or customer service experience is preferred but not required.

Responsibilities

Support the health, safety, and proper care of animals in accordance with Petco policies and standards.
Share accurate product and pet care information to help customers make informed choices.
Greet customers and provide friendly, helpful, courteous, knowledgeable, and solution-focused service.
Assist customers in selecting products and services that meet their pets’ needs; educate them about products, services, and promotions.
Create positive shopping experiences that build customer trust and loyalty, and support store sales and service goals.
Process sales, returns, exchanges, and point-of-sale transactions accurately and efficiently.
Help maintain a clean, safe, welcoming, organized, and visually appealing store and sales floor.
Stock shelves, replenish merchandise, and support inventory integrity and stock accuracy.
Assist with store recovery, merchandising, promotional set-ups, daily operational routines, and task execution.
Collaborate with teammates to support store goals.
Follow company policies, procedures, and safety standards, and perform additional assigned tasks.