Sales Associate

Tandy Leather Factory•Pensacola, FL

About The Position

Tandy Leather is hiring Sales Associates to serve customers in its retail stores. Store associates are the front line with customers and work as part of a small team, helping customers find products and learn about leatherworking. Tandy describes itself as a heritage brand with more than 100 years of leathercraft expertise and a broad range of leather, tools, kits, and teaching resources. Full-time and part-time positions are available.

Requirements

  • Previous experience in sales, customer service, or a related field.
  • Ability to thrive in a fast-paced environment.
  • Ability to build rapport with customers.
  • Excellent written and verbal communication skills.
  • Strong negotiation skills.
  • Ability to meet the physical demands of the position, including standing and moving for at least two consecutive hours, lifting up to 30 pounds, stooping, kneeling, crouching, climbing ladders, reaching above eye level, and using close and color vision, depth perception, and focus adjustment.

Responsibilities

  • Welcome customers and identify their needs.
  • Explain products and services to customers.
  • Monitor inventory to ensure products are in stock.
  • Enter and process customer orders.
  • Investigate and resolve customer complaints.
  • Perform other duties as assigned.

Benefits

  • Consistent schedule with no early mornings or late nights.
  • Paid holidays: ten paid holidays available on the first day of employment.
  • Paid time off granted after 60 days of employment.
  • Generous employee discount.
  • Quarterly Sales Associate bonus based on sales performance.
  • 401(k) plan with company match.
  • Opportunities to learn and develop leatherworking knowledge and skills.
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