Sales Associate

Retail and Dining Positions•Windsor Locks, CT

11d

About The Position

The Sales Associate delivers exceptional shopping experiences by providing personalized service, helping customers select products, and supporting daily store operations. This role helps create a welcoming atmosphere, maintains store standards, processes transactions accurately, and supports inventory control. The Sales Associate works collaboratively with team members to support operational excellence and achieve sales and customer satisfaction goals. The position requires working in a fast-paced retail environment and being available for flexible schedules, including early mornings, evenings, weekends, and holidays. Employment is contingent upon successfully completing required background screening processes and meeting applicable regulatory requirements.

Requirements

High school diploma or equivalent.
Strong customer service and communication skills.
Ability to work in a fast-paced retail environment.
Basic math, reading, and writing proficiency.
Ability to prioritize multiple tasks and adapt to changing business needs.
Ability to stand and walk for extended periods.
Ability to lift up to 40 pounds.
Ability to bend, reach, climb, and perform routine physical tasks associated with retail operations.
Availability to work flexible schedules, including early mornings, evenings, weekends, and holidays.
Successfully complete required background screening processes and meet applicable regulatory requirements.

Nice To Haves

At least one year of retail, sales, or customer service experience.
Previous experience meeting sales or customer service goals.

Responsibilities

Greet, assist, and thank customers throughout their shopping experience.
Provide personalized product recommendations based on customer needs.
Promote current products, services, and special offers.
Resolve customer concerns professionally and escalate issues when appropriate.
Process sales transactions accurately using point-of-sale (POS) systems.
Receive merchandise and support inventory counts, transfers, and product returns.
Maintain store presentation standards, including merchandising, stocking, cleanliness, and organization.
Complete required documentation and operational processes accurately and efficiently.
Follow company policies, safety standards, cash handling procedures, and loss prevention practices.
Collaborate with team members to create a positive and productive work environment.