Associate - Sales FT (Laredo Central) (35213)

Goodwill San Antonio•Laredo, TX

About The Position

The Sales Associate processes merchandise and assists with the efficient operation of the retail store. The role assists customers, handles transactions, performs basic record keeping, and completes other basic retail duties as assigned. Associates help create a positive shopping experience, support merchandise production and presentation, maintain clean and safe work areas, and follow loss prevention, inventory control, and compliance procedures.

Requirements

  • At least 6 months to 1 year of successful experience in a retail, customer-service-oriented environment.
  • Ability to bend, lift, grasp, and move continuously throughout the day.
  • Good verbal communication skills.
  • Ability to work effectively as part of a team to achieve mission goals.

Responsibilities

  • Greet customers courteously, connect with them by asking questions and listening to their needs, and guide them in finding merchandise.
  • Encourage purchases and create a positive impression of the associate, Goodwill, and the shopping experience; continually improve selling techniques.
  • Receive, price, and stock donations.
  • Hang, inspect, and tag textiles or clothing in a production environment.
  • Maintain sales-floor presentations and proactively restock merchandise.
  • Operate the cash register; receive customer payments, record sales and other transactions, handle cash and debit or credit payments, and issue receipts accurately and efficiently.
  • Keep aisles, production and sales floors, fitting rooms, and work areas free of debris and obstructions, clean, and organized.
  • Inform a Team Leader or Manager of possible safety hazards and follow safe working protocols.
  • Perform basic janitorial duties, including sweeping and emptying and disposing of trash appropriately.
  • Follow loss prevention, inventory control, and compliance procedures.
  • Maintain regular and dependable attendance and punctuality.
  • Provide friendly, professional customer service by assisting customers and responding positively to questions or concerns.
  • Help safeguard Goodwill team members and property from harm, damage, or theft.
  • Immediately report observed or suspected theft, fraud, violence, or unethical or inappropriate behavior to a supervisor, Human Resources, or the Ethics Hotline, in accordance with the Ethics Policy.

Benefits

  • Supportive health and well-being benefits
  • Competitive base and bonus pay
  • Savings plans
  • Personal financial education
  • Store purchase discounts
  • Paid time off
  • Leadership development
  • Tuition reimbursement
  • Personal and professional skills development programs
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