Associate - Production FT (Laredo Store) (35217)

Goodwill San Antonio•Laredo, TX

About The Position

The Production Associate supports Goodwill San Antonio’s retail production operations by receiving, sorting, pricing, handling, and moving donated goods. The role also includes assisting donors and customers, keeping work areas safe and organized, restocking supplies, and completing basic record-keeping and other retail duties as assigned. This is a full-time position at the Laredo Store.

Requirements

  • At least 6 months to 1 year of successful experience in a retail, customer-service-oriented environment.
  • Ability to bend, lift, grasp, and move continuously throughout the day.
  • Some heavy objects may require two-person lifting.
  • Good verbal communication skills and the ability to work effectively as part of a team to achieve mission goals.
  • Ability to meet the physical requirements of the position.
  • For positions requiring driving: maintain a valid driver’s license and automobile insurance coverage, and be able to travel as needed when using a personal vehicle for company business.

Responsibilities

  • Greet donors and customers and accept donations at the donation station.
  • Issue donor receipts in a friendly and courteous manner.
  • Handle and sort donated goods into appropriate containers.
  • Load, unload, and move donated goods and materials, including furniture, using a hand truck (dolly), and place items on or remove them from pallets, racks, or shelves to support production workflow and distribution.
  • Walk workstations to identify and restock supplies such as materials, boxes, barrels, and containers for team members.
  • Sort and price donated items, garments, and hard-line goods with limited supervision, and monitor and record production levels.
  • Tag, rotate, and place products on shelves according to guidelines.
  • Keep aisles clear of debris and remove obstructions from production and sales floors.
  • Keep work areas and facilities clean and organized, including sweeping, emptying trash cans, and disposing of trash appropriately.
  • Inform a Team Leader or Manager of possible safety hazards.
  • Follow loss-prevention, inventory-control, and compliance procedures.
  • Maintain regular and dependable attendance and punctuality.
  • Assist customers by greeting them, answering questions, and responding to concerns in a positive, professional, and friendly manner.
  • Help safeguard Goodwill team members and property from harm, damage, or theft.
  • Immediately report observed or suspected theft, fraud, violence, or unethical or inappropriate behavior to a supervisor, Human Resources, or the Ethics Hotline in accordance with the Ethics Policy.

Benefits

  • Supportive health and well-being benefits
  • Competitive base and bonus pay
  • Savings plans
  • Personal financial education
  • Store purchase discounts
  • Paid time off
  • Leadership development
  • Tuition reimbursement
  • Personal and professional skills development programs
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