Sales Associate - Bi-lingual
About The Position
Schewels Home, a family-owned retail furniture company in its fifth generation of ownership, is seeking a Sales Associate to provide personalized customer service and drive sales revenue. The role involves helping customers choose products, sharing product knowledge, and supporting customer satisfaction. Bilingual ability is preferred. The Sales Associate works with customers and coworkers in a fast-paced retail environment, maintains an appealing showroom, participates in training and inventory activities, and supports sales goals. The Store Manager may add or change duties at any time.
Requirements
- High school diploma or equivalent.
- Strong customer service skills and the ability to build rapport with customers.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Basic computer skills for accessing product information.
- Ability to lift, push, pull, carry, reach, grasp, stoop, and bend as required; regularly stand, walk, talk, and hear; and use hands to handle objects and reach with hands and arms.
- Ability to occasionally lift up to 50 pounds and move or lift heavier items with assistance.
Nice To Haves
- Bilingual ability.
- Previous retail sales experience.
- Previous experience in retail sales or customer service.
Responsibilities
- Greet customers and assist them in a friendly, professional manner.
- Help customers select products, provide detailed product knowledge, answer questions, and address concerns or complaints promptly.
- Engage customers to drive sales and meet monthly sales targets.
- Recommend additional products or services to improve the customer’s shopping experience.
- Follow the Sales Management Process and sell Customer Care Options (CCOs), answering customers’ questions about them.
- Stay informed about product features, pricing, and promotions; attend training and complete assigned courses through the Schewels Learning Management System.
- Keep the showroom clean, organized, and visually appealing.
- Assist with merchandising, including organizing the floor and arranging displays.
- Participate in physical inventory when necessary.
- Collaborate with team members and communicate effectively with coworkers and management to support sales goals, customer service, and a positive work environment.
- Perform additional duties as assigned by the Store Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
