SALES ASSOCIATE - JEWELRY DEPT - NORTH ISLAND MAIN STORE - REG PART TIME (20-34.5 HOURS)

NEXCOM•San Diego, CA

2d•Onsite

About The Position

The Sales Associate supports the NEXCOM Enterprise mission by providing customers with quality goods and services at a savings and supporting quality-of-life programs for active-duty military, retirees, reservists, and their families. The associate serves as a representative of the company, assists customers in identifying products and services that meet their needs, and explains the company’s purpose and merchandise in an educational, insightful, and professional manner. The initial assignment is in the Jewelry Department, though the position may work across multiple departments based on business needs. This is a regular part-time position scheduled for 20–34.5 hours. The work is typically performed indoors, but may be outdoors depending on location. Employees must be available for a variety of hours, potentially including early mornings, evenings, weekends, and holidays.

Requirements

Basic knowledge of products and merchandise.
Strong interpersonal and communication skills, including the ability to communicate effectively with customers, peers, and management and to use proper telephone etiquette.
Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Basic arithmetic skills, including addition, subtraction, multiplication, and division.
Ability to multitask while attending to customers and remain flexible to business needs.
Ability to work as part of a team and take initiative without direct supervision.
Enthusiastic, friendly, and energetic approach, with a desire to provide outstanding service.
Ability to stand for at least two consecutive hours and perform frequent moving, talking, hearing, reaching, and grasping.
Ability to occasionally stoop, kneel, crouch, and climb ladders.
Vision abilities including close vision, color vision, depth perception, and ability to adjust focus.
Ability to lift at least 25 pounds and up to 50 pounds in some departments.
Availability to work a variety of hours, potentially including early mornings, evenings, weekends, and holidays.
No experience is required.

Nice To Haves

Retail experience is preferred but not required.
High school graduate or equivalent is preferred.

Responsibilities

Proactively engage customers, ask questions, listen to their needs, and direct them to merchandise.
Inform customers about events, promotions, mobile offers, and the STAR card, and provide premier customer service.
Build positive, inclusive, and respectful relationships and take accountability for actions and outcomes.
Maintain the store’s appearance and know the store layout.
Cross-sell and upsell products, and suggest trends and promotions based on individual customer needs.
Learn product features and current trends, and use company tools and technology to provide product knowledge and specifications.
Use a point-of-sale system to process cash, exchanges, discounts, gift cards, credit cards, and debit cards; handle cash and provide accurate change.
Complete paperwork, reports, and reconciliation.
Complete inventory processes, ensure merchandise is checked in and ticketed accurately, and participate in periodic inventories as needed.
Adhere to the assigned work schedule and accurately follow through on work assignments.
Perform other duties as assigned.