Sales Associate
About The Position
As a Sales Associate, you are at the heart of the Pet Care Center experience. You help pet parents find suitable products and solutions for their pets while creating a welcoming, safe, and engaging environment. The role suits someone who enjoys helping others, learning about pet care, and working with a team in a fast-paced retail environment. The position combines customer service and sales with merchandising and store operations. Associates provide product and pet-care information, process transactions, replenish merchandise, maintain the sales floor, and support the safe and responsible care of animals. The role is performed in a Pet Care Center retail environment and involves active engagement on the sales floor. Flexible availability is needed to support store operating hours, including evenings, weekends, and holidays.
Requirements
- Passion for animals and an interest in pet care.
- Strong communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Basic math skills and comfort handling cash and transactions.
- Strong attention to detail and reliability.
- Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
- Ability to work in proximity to animals and tolerate exposure to animal dander, odors, noises, and cleaning chemicals.
- Flexible availability to support operating hours, including evenings, weekends, and holidays.
Nice To Haves
- Previous retail or customer service experience is preferred but not required.
Responsibilities
- Support the health, safety, and proper care of animals in accordance with Petco policies and standards.
- Share accurate product and pet-care information to help customers make informed choices.
- Greet customers and provide friendly, helpful, courteous, knowledgeable, and solution-focused service.
- Help customers select products and services that meet their pets’ needs; educate them about products, services, and promotions.
- Create positive shopping experiences that build trust and customer loyalty, and support store sales and service goals.
- Collaborate with teammates to support store goals.
- Maintain a clean, safe, welcoming, organized, and visually appealing sales floor and store environment.
- Process sales, returns, and exchanges accurately and efficiently, including cashiering and point-of-sale transactions.
- Stock shelves, replenish merchandise, and support inventory integrity and stock accuracy.
- Assist with store recovery, merchandising, promotional setups, daily operational routines, and task execution.
- Follow company policies, procedures, and safety standards.
- Support additional tasks and responsibilities as assigned.
Benefits
- Purpose-driven work that makes a difference for pets and people.
- A welcoming, inclusive team environment.
- Opportunities to learn, grow, and explore career paths.
- A fun, fast-paced role where no two days are the same.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
