WE South Beach 6331 PT Sales Assoc

Williams-Sonoma • Miami Beach, FL

1d • Onsite

About The Position

As a Sales Associate, you provide customers with a distinctive shopping experience through excellent customer service, effective selling techniques, and in-depth product knowledge in a fast-paced specialty retail environment. You help customers identify products that fit their cooking style, needs, lifestyle, and preferences while contributing to sales goals and maintaining the store's presentation and operations.

The role requires customer-service and retail-sales experience, the ability to work independently and as part of a team, and the ability to handle multiple tasks. Associates must be mobile on the sales floor for extended periods and able to lift and move items weighing up to 75 pounds using appropriate equipment and safety techniques. High school graduation or an equivalent is preferred. Full-time associates are expected to have open availability to meet business needs. Part-time flex associates must be available for specified shifts on both weekends and weekdays.

Requirements

• 1–2 years of customer service and retail sales experience.
• Ability to be mobile on the sales floor for extended periods.
• Ability to operate a point-of-sale (POS) system.
• Ability to lift and mobilize items weighing up to 75 pounds using appropriate equipment and safety techniques.
• For part-time flex associates: availability for at least two regularly scheduled weekend shifts (Friday, Saturday, and/or Sunday) and two weekday shifts (Monday through Thursday); weekend availability must cover two separate days.
• For full-time associates: open availability to meet the needs of the business.

Nice To Haves

• Specialty retail experience.
• High school diploma or equivalent.
• Ability to exceed selling goals and close sales.
• Ability to work in a team environment while also working independently and managing time.
• Entrepreneurial mindset and willingness to think creatively.
• Ability to ask customers questions to understand their cooking style and needs and connect them with appropriate products.
• Ability to prioritize and handle multiple tasks simultaneously.
• Preference for clearly defined daily sales goals and metrics.

Responsibilities

• Provide sincere, friendly, and energetic customer service in accordance with World-Class service standards.
• Achieve established sales and contest goals.
• Maintain knowledge of current sales and promotions.
• Assist customers with gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
• Use effective selling techniques to build multiple sales and increase productivity.
• Demonstrate comprehensive product knowledge, including features and benefits.
• Accurately and efficiently process register transactions, including sales, returns, and exchanges.
• Assist with implementing and maintaining visual merchandise presentation, signage, and lighting.
• Maintain store cleanliness and upkeep; straighten and clean the store and help maintain the stockroom as needed.
• Process, ticket, and restock merchandise as needed.
• Perform other duties as assigned by management.
• Comply with all company policies and procedures.

Benefits

• Discount on Williams-Sonoma, Inc. brands.
• 401(k) plan and other investment opportunities.
• Wellness program supporting physical, financial, and emotional health.
• Paid vacations and holidays for full-time associates.
• Health benefits, dental insurance, and vision insurance for full-time associates, including same-sex domestic partner benefits.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED