Seasonal Sales Associate - Polaris

PACSUN•Columbus, OH

About The Position

The Sales Associate generates sales by demonstrating passion for products, brands, fashion, and trends. The role executes initiatives and tasks assigned by the leadership team and contributes positively to the store team by consistently delivering an exceptional customer experience. The associate provides engaging, positive, and authentic customer service; supports sales and operational goals; executes visual and digital sales strategies; and helps maintain a safe, organized, and clean store environment. The associate follows company, safety, and loss-prevention policies and contributes to a positive team environment. This is a part-time position requiring availability for 20–40 hours per week and flexibility to work weekends, nights, and peak holiday periods. Duties may change, and reasonable accommodations may be made for qualified individuals with disabilities.

Requirements

  • Passion for products, brands, fashion, and trends.
  • Effective written, verbal, and presentation skills.
  • Strong communication skills.
  • Excellent time-management skills.
  • Proficiency in math and strong computer skills.
  • Ability to work 20–40 hours per week with schedule flexibility, including weekends, nights, and peak holiday periods.
  • Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
  • Frequently sit or stand for long periods and climb ladders as needed.
  • Ability to talk or hear regularly; sit, stand, walk, use hands to handle or feel objects, and reach, twist, or squat frequently.
  • Ability to maneuver around sales-floor, stockroom, and office areas.
  • Ability to work in an open environment with fluctuating temperatures and standard lighting.
  • Required vision abilities include close and distance vision, depth perception, and ability to adjust focus.

Responsibilities

  • Deliver an engaging, positive, and authentic customer experience.
  • Focus on full-price selling while maintaining awareness of product value and promotions.
  • Handle customer situations in accordance with policies and procedures, attempt to resolve issues, and involve leadership in escalated matters.
  • Complete assigned tasks in a timely and efficient manner.
  • Execute visual directives and maintain company visual standards as directed by management.
  • Maintain store organization and cleanliness to promote a safe working and shopping environment.
  • Comply with company policies, the Code of Business Conduct, the Employee Policy Guide, and the Safety Program.
  • Follow loss-prevention policies and report violations to leadership or through the Silent Witness Hotline.
  • Share customer feedback with the leadership team to improve the customer experience.
  • Participate in company and store contests and events.
  • Stay current on financial goals and priorities.
  • Support leadership in achieving sales and operational goals.
  • Support and execute digital sales strategies, including ship from store and BOPIS.
  • Represent the PacSun brand through passion for products, brands, fashion, and trends.
  • Contribute to a positive working environment by exhibiting core value behaviors.
  • Maintain the company’s fashion image by following Employee Appearance Guidelines.
  • Learn about products, brands, fashion, and trends, and strive to improve individual performance as a productive team member.
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