Seasonal Retail Sales and Recovery Associate, Polaris

Macy's • Columbus, DE

1d • Onsite

About The Position

As a Retail Sales and Recovery Associate, you help create a welcoming shopping experience through genuine hospitality and attention to detail. You keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and keeping the sales floor customer-ready. You provide friendly, high-quality service while supporting the team in achieving sales goals.

You prepare for the day by reviewing goals, new arrivals, top sellers, and promotions. During the day, you welcome customers, have friendly and personal conversations, maintain the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. You share Loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Colleagues work collaboratively, take pride in their work, and continually learn to improve individual and store results.

Hours depend on business needs and colleague availability. The posting notes that full-time colleagues typically work 30 or more hours per week and part-time colleagues typically work 12–24 hours per week.

Requirements

• Understand and communicate effectively with customers, coworkers, and supervisors.
• Read and understand employment policies and safety rules and procedures in English.
• Have flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Enjoy meeting people, learning about them, and sharing information.
• Be resourceful, eager to start a new venture, and able to adapt to changing priorities.
• Be able to work independently and as part of a team.
• Be comfortable handling electronic devices.
• Be able to talk, lift, move constantly, stand, and reach with arms and hands.
• Be able to stand for at least two consecutive hours and lift at least 25 pounds.
• Be able to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Have close vision, color vision, depth perception, and focus adjustment.
• Frequently use computers and other technology, including handheld equipment and a cash register, and process register transactions.

Responsibilities

• Create a welcoming shopping experience through genuine hospitality and attentive customer service.
• Keep merchandise displays, fitting rooms, and the sales floor clean, organized, and customer-ready.
• Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
• Welcome customers and create friendly, personal conversations.
• Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
• Share Loyalty program benefits, ensure customers have what they need, and thank them at the end of the interaction.
• Support coworkers through honesty, care, and collaboration.
• Work toward sales goals and learn from colleagues to contribute to individual and store results.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed