Sales Associate - Part Time
About The Position
The Aubuchon Company is a fourth-generation family company with more than 100 retail locations. The Sales Associate helps customers with home improvement projects by providing knowledgeable advice, building customer relationships, and delivering an exceptional shopping experience. The role involves customer service and sales, operating point-of-sale and communication systems, maintaining the store, fulfilling online orders, performing hands-on services, and safely handling products and equipment. Associates develop expertise in assigned departments and follow company policies, safety regulations, and Aubuchon’s Core Values.
Requirements
- High school diploma or equivalent preferred.
- Must be at least 18 years old.
- Strong interpersonal and communication skills with a customer-first approach.
- Organizational and problem-solving skills.
- Basic math skills for transactions, inventory management, and project estimates.
- Ability to operate tools and machinery, including key-cutting machines, material-handling equipment, and forklifts.
- Willingness to complete forklift and propane certification within 90 days of hire.
- Positive, professional, and approachable demeanor.
- Flexibility to work weekends and adapt to business needs.
- Ability to lift up to 50 pounds, with frequent lifting and carrying of up to 25 pounds.
- Ability to stand, walk, bend, twist, push, and reach throughout shifts.
- Comfort working in an animal-friendly environment; accommodations are available upon request.
Nice To Haves
- Prior retail or hardware experience is highly desirable.
Responsibilities
- Provide attentive customer service and make customers feel valued throughout their shopping experience.
- Greet customers, identify their needs, and guide them to suitable solutions.
- Recommend products and complementary items, explaining their features and applications.
- Use Theatro communication technology to coordinate with the team.
- Promote the loyalty program, in-store events, and monthly promotions.
- Encourage customers to leave feedback through Google reviews or other company-approved platforms.
- Process sales and returns accurately using the POS system.
- Keep aisles, shelves, cashier stations, and other work areas clean, organized, and safe.
- Monitor inventory and communicate restocking needs to management.
- Fulfill in-store and curbside pickup orders promptly and accurately.
- Build knowledge of assigned departments and related product categories to help customers with projects.
- Perform hands-on services such as filling propane, cutting keys and glass, repairing screens, and cutting chain, wire, and rope.
- Safely operate forklifts and powered material-handling equipment for stocking and inventory movement.
- Answer technical and product questions and escalate complex inquiries as needed.
- Assemble products for displays and customer orders.
- Complete required safety training and certifications, including forklift operation.
- Report hazards and unsafe conditions immediately to the Leader on Duty.
- Follow company policies, safety regulations, and Aubuchon’s Core Values.
Benefits
- 401(k) with match program, available from day one.
- Paid time off that increases with seniority.
- Wellness program with the opportunity to earn $300 annually.
- Team Member Assistance Program and Fund.
- Discounted pet insurance.
- Tuition reimbursement program.
- Training and growth opportunities.
- Team member discounts at all locations.
- Company discount program for tickets, electronics, vacations, and more.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
