Sales Associate - Part Time

Trek•Melbourne, FL

1d•Onsite

About The Position

Trek Sales Associates help achieve the company’s mission by providing excellent hospitality and helping more people get into cycling. They guide customers from arrival through purchase, helping them meet their cycling goals, maintain bicycle performance, and have a great riding experience. The role includes customer-facing sales and hospitality as well as store operations when customers are not being served.

Requirements

A positive, get-it-done attitude.
A desire to help change the world through bikes and work with like-minded teammates.
A desire to learn.

Responsibilities

Develop sales and hospitality skills through training, role-playing, and on-the-job experience.
Achieve individual monthly and annual sales targets; the posting specifies at least $400,000 per fiscal year for full-time Sales Associates.
Learn about bicycles, components, apparel, and technology.
Participate in daily huddles and debriefs.
Use Trek’s Guide Sales Process to provide customers with excellent hospitality.
Follow up on quotes and Lead List communications.
Make decisions about customer care and doing what is right for customers.
Maintain Trek University Guide Status by completing Trek U modules covering products, services, and procedures.
Complete assignments on the Daily Task List.
Maintain store merchandising according to visual standards, including product placement, price auditing, and restocking.
Complete weekly Cycle Counts.
Assemble or pre-assemble new bicycles.
Prepare customer bicycles for service by Service or Production Technicians.