Sales Associate - Castile, NY

Reid Stores LLC • Village of Castile, NY

2h • $16 - $20 • Onsite

About The Position

As a Sales Associate, you’ll help deliver outstanding customer experiences while maintaining a clean, safe, and welcoming store environment and supporting sales and profitability goals. The role involves customer service and sales, preparing fresh food and made-to-order items, promoting the rewards program, handling transactions, following food safety and security procedures, maintaining merchandise and store cleanliness, and communicating issues to management. Associates are expected to be friendly, reliable, and committed to exceeding customer expectations.

Requirements

• Proficient in basic math for cash transactions, shift reports, and vendor check-ins.
• Able to clearly assess and validate customer identification.
• Able to understand operating instructions for lottery equipment, point-of-sale systems, and other equipment.
• Able to tolerate exposure to gasoline fumes and cleaning products.

Nice To Haves

• High school diploma or equivalent preferred.
• Preferred age of 18 years or older.
• Previous experience preferred.
• Valid driver’s license preferred.

Responsibilities

• Provide prompt, friendly, and courteous service to every customer.
• Prepare fresh food and made-to-order items according to company recipes and standards.
• Promote My Crosby’s Rewards and help customers enroll and use offers.
• Suggest additional items at checkout.
• Communicate effectively with team members and leadership, and demonstrate company values of honesty, trust, customer focus, teamwork, and accountability.
• Follow company policies, procedures, food safety standards, operational expectations, and dress code guidelines.
• Work scheduled shifts and report issues involving sales, pricing, or store operations.
• Handle customer concerns professionally and escalate them when needed.
• Accurately process transactions and refunds, balance and report register activity at shift end, report cash discrepancies over $5.00, and follow cash-handling procedures.
• Monitor inventory, help prevent loss, follow cash-control and store-security procedures, notify management about deliveries or suspicious activity, and protect company assets.
• Keep shelves, coolers, and displays stocked and organized, ensure items are properly priced, and maintain coffee, fountain drinks, and other high-demand items.
• Maintain a clean and safe store inside and out, including floors, restrooms, food areas, equipment, parking lots, sidewalks, and fueling areas.
• Identify and address safety hazards and promptly report maintenance issues.

Benefits

• Career growth opportunities and a career path from Sales Associate to Shift Leader, Assistant Team Leader, and Team Leader.
• A culture of teamwork and support.
• Opportunity to be part of a local brand that supports its community.
• Company discounts.
• Significant fuel discounts.
• Paid time off.
• 401K.
• Referral bonus of $250 plus a free pizza.
• Company-paid Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED