Sales Associate - Spencer, NY
About The Position
The Sales Associate delivers outstanding customer service during scheduled shifts while maintaining a clean, safe, and welcoming store environment and supporting sales and profitability goals. The role includes preparing fresh food and made-to-order items, promoting the My Crosby’s Rewards program, processing transactions, stocking and organizing merchandise, and completing store cleaning and maintenance tasks. Associates follow company policies, food safety standards, cash-handling procedures, and store security requirements, and communicate customer concerns, operational issues, and safety hazards to leadership.
Requirements
- High school diploma or equivalent preferred.
- Preferred age of 18 years or older.
- Previous experience preferred.
- Valid driver’s license preferred.
- Basic math proficiency to handle cash transactions, shift reports, and vendor check-ins.
- Ability to clearly assess and validate customer identification.
- Ability to understand operating instructions for lottery, point-of-sale systems, and other equipment.
- Tolerance for exposure to gasoline fumes and cleaning products.
Nice To Haves
- High school diploma or equivalent.
- Age 18 years or older.
- Previous experience.
- Valid driver’s license.
Responsibilities
- Provide prompt, friendly, and courteous service to customers.
- Prepare fresh food and made-to-order items according to company recipes and standards.
- Promote My Crosby’s Rewards and assist customers with enrollment and offers.
- Suggest additional items at checkout.
- Communicate effectively with team members and leadership, and demonstrate the company values of honesty, trust, customer focus, teamwork, and accountability.
- Follow company policies, procedures, food safety standards, operating expectations, and dress code guidelines.
- Work scheduled shifts and report issues related to sales, pricing, or store operations.
- Handle customer concerns professionally and escalate them when needed.
- Accurately process transactions and refunds, balance and report register activity at the end of each shift, report cash discrepancies over $5.00, and follow cash-handling procedures.
- Monitor inventory, help prevent loss, follow cash control and store security procedures, notify management about deliveries and suspicious activity, and protect company assets.
- Keep shelves, coolers, and displays stocked and organized, ensure items are properly priced, and maintain coffee, fountain drinks, and other high-demand items.
- Clean and maintain the store inside and out, including floors, restrooms, food areas, equipment, parking lots, sidewalks, and fueling areas.
- Identify and address safety hazards and promptly report maintenance issues.
Benefits
- Career growth opportunities, with a career path from Sales Associate to Shift Leader, Assistant Team Leader, and Team Leader.
- Teamwork and support in a close-knit team.
- Opportunity to be part of a local brand that supports its community.
- Company discounts.
- Significant fuel discounts.
- Paid time off.
- 401K.
- Referral bonus of $250 plus a free pizza.
- Company-paid Employee Assistance Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
