Sales Associate

Carter's • Tyler, TX

7d

About The Position

As a Sales Associate, you will be the first face of the Carter’s brand for growing families. You will welcome customers, assist them with product styles, features, and benefits, and help make their shopping experience positive. You will work in a welcoming and inclusive environment that values and develops employees’ skills and talents. The role involves serving customers in a busy retail environment, completing sales transactions, replenishing merchandise, and helping maintain a safe and clean store. Availability may include days, nights, weekends, and holidays as scheduled.

Requirements

• Demonstrated customer service and customer engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Nice To Haves

• A positive and solutions-oriented mindset.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits.
• Proactively resolve customer issues and balance the needs of multiple customers in a busy retail environment.
• Assist with omnichannel services as needed to meet customer needs and ensure a positive shopping experience.
• Execute and expedite point-of-sale/register transactions.
• Complete floor replenishment and shipment tasks as needed.
• Explain current promotional events and the brand loyalty program, including credit, to customers.
• Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

• Schedules designed to fit employees’ lives, with hours of operation intended to support balance between work and personal activities.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program provides an opportunity to earn a GED or bachelor’s degree tuition-free or learn English as a second language.
• Professional and personal development, including programs to develop skills and grow in the current role and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed