SweatHouz- Sales Associate

Momentic Studios • Long Beach, CA

7d • Onsite

About The Position

The Sales Associate delivers an outstanding sales and service experience to guests and members at the SWTHZ Long Beach, California location. The role builds strong relationships, promotes studio memberships and retail products, and helps create a welcoming, engaging environment. The Sales Associate supports guest conversions, member retention, and a community aligned with SWTHZ’s mission to accelerate adoption of contrast therapy through private suite experiences featuring infrared saunas and cold plunges.

The role uses relationship-based selling to understand each guest’s needs and goals, tour prospective members through the studio, explain relevant facilities and services, communicate membership options, and enroll and onboard members. It also involves managing and following up on leads, scheduling appointments, promoting campaigns and offers, supporting members, and maintaining a clean and sanitary studio. The position requires a high school diploma or GED, current AED/First Aid/CPR certification, at least one year of sales or customer service experience, and reliable transportation to the studio. The starting salary is $16.90 per hour.

Requirements

• High school diploma or GED.
• Current AED/First Aid/CPR certification.
• At least 1 year of sales or customer service experience, focused on relationship-based selling and value-building.
• Reliable means of mobility for travel to the studio location.
• Able to lift up to 50 lbs.
• Able to perform squatting, bending, reaching, spotting, and jumping, and to stand and walk for prolonged periods.
• Comfortable with exposure to cleaning chemicals and sanitizing agents.
• Comfortable administering CPR/AED protocols.

Responsibilities

• Deliver a relationship-based sales experience to prospective guests and explain how SWTHZ services meet their needs and goals.
• Tour potential members through the studio and describe relevant facilities, services, and amenities.
• Clearly communicate membership options and enroll guests using company sales techniques and protocols.
• Onboard new members and assist with member-retention activities.
• Schedule appointments and follow up with leads and potential business opportunities.
• Communicate and promote marketing campaigns and special offers to leads and existing members.
• Manage leads using company software and complete daily outreach to maximize conversions.
• Partner with the Studio Manager to provide a member-centric experience.
• Provide a friendly check-in, respond professionally to member inquiries, and build relationships with members.
• Clean and sanitize suites between sessions and maintain the cleanliness of common areas and equipment according to SWTHZ standards.

Benefits

• Bonus eligibility.
• Flexible work schedule.
• Free drop-in sessions.
• Career growth opportunities.
• Comprehensive benefits plan, including medical, dental, vision, and 401(k), for full-time employees.
• Supportive team environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED